Summary
Overview
Work History
Education
Skills
Physical Traits
Certification
Timeline
Generic

Francisco Hernandez

Administrative Professional
Yonkers

Summary

Reliable administrative professional experienced in providing comprehensive physical and emotional care to individuals. Friendly individual provides assistance with daily activities. Enjoys working with people and offers great organizational and interpersonal skills.

Overview

13
13
years of professional experience
1
1
year of post-secondary education
1
1
Certification

Work History

Personal Assistant

John Omilana & Persephone’s Pearl
3 2022 - Current
  • Managed executive's calendar and daily schedule for optimal time management
  • Entered and managed all client information into the program database, ensuring accuracy and confidentiality
  • Planned and executed events, acting as a liaison between clients and various services
  • Coordinated travel arrangements and facilitated communication between clients and relevant agencies
  • Demonstrated strong interpersonal and communication skills in a fast-paced environment
  • Attended internal and external meetings, representing executive's interests and gathering pertinent information
  • Utilized problem-solving skills to anticipate and address executive’s personal and professional needs.

UBER/LYFT Driver

02.2017 - 03.2022
  • Provided transportation services throughout New York City, demonstrating excellent navigational skills and customer service
  • Interacted with a diverse client base, ensuring a safe and pleasant experience for all passengers
  • Developed strong time management skills to handle multiple ride requests efficiently.

204b Supervisor of Customer Service

United States Postal Service
05.2014 - 02.2017
  • Maintained an active workload, guiding and informing postal carriers on daily updates and changes
  • Conducted service talks and created reports, ensuring smooth operations and effective communication
  • Implemented strategies to improve efficiency and productivity, reducing overtime and operational costs
  • Provided training sessions and attended staff meetings to ensure alignment with organizational goals and updates.

Freelance Ghostwriter

Self-Employed
02.2011 - 05.2014
  • Created original content for various clients, focusing on readability and engagement
  • Edited and proofread content to enhance clarity and credibility
  • Wrote SEO-optimized articles to improve website rankings and drive traffic.

Education

Associate of Science - Nursing

City University of New York Bronx Community College
Bronx, NY
05.2023 - Current

Skills

Bilingual in English and Spanish

Proficiency in MS Word, Excel, PowerPoint, and Outlook

Strong communication, writing, and interpersonal skills

Type at 70 wpm

Ability to travel throughout New York City and adjacent counties

Report Writing

Calendar Management

Client Relations

Physical Traits

Proficient in prolonged computer use., Capable of lifting and moving up to 50 pounds., Ability to stand, walk, or sit for long periods., Can climb up to five flights of stairs if required for fieldwork., Able to travel in varying weather conditions for home visits or fieldwork.

Certification

Basic Life Support Certified

Timeline

Basic Life Support Certified

11-2023

Associate of Science - Nursing

City University of New York Bronx Community College
05.2023 - Current

UBER/LYFT Driver

02.2017 - 03.2022

204b Supervisor of Customer Service

United States Postal Service
05.2014 - 02.2017

Freelance Ghostwriter

Self-Employed
02.2011 - 05.2014

Personal Assistant

John Omilana & Persephone’s Pearl
3 2022 - Current

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Francisco HernandezAdministrative Professional