Francisco Leyva
San Marcos,CA
Summary
Dynamic delivery driver with a proven track record at Diaz Service Professional Spas Movers, excelling in customer service and teamwork. Recognized for enhancing customer satisfaction through timely deliveries and effective communication. Skilled in route optimization and vehicle safety, ensuring efficient operations while maintaining a positive attitude in high-pressure environments.
Overview
18
18
years of professional experience
Work History
Delivery Driver
Diaz Service Professional Spas Movers
01.2011 - Current
- Delivered spa equipment and supplies to clients efficiently and safely.
- Conducted pre-trip vehicle inspections to ensure safety and compliance with regulations.
- Maintained accurate delivery logs and inventory records for management review.
- Communicated effectively with clients to confirm delivery details and resolve issues.
- Assisted in loading and unloading heavy items, ensuring proper handling techniques were followed.
- Collaborated with team members to optimize delivery routes and reduce transportation time.
- Provided exceptional customer service, addressing client inquiries during deliveries promptly.
- Adhered to company policies regarding safety protocols and vehicle maintenance regularly.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Managed customer inquiries and complaints in polite and professional manner.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
Tutor
AmeriCorps Program
San Marcos
06.2008 - 12.2010
- Developed individualized tutoring plans to enhance student learning outcomes in diverse subject areas.
- Implemented engaging instructional strategies to promote critical thinking and problem-solving skills among students.
- Monitored student progress and provided constructive feedback to facilitate academic improvement and confidence.
- Collaborated with educators to align tutoring sessions with classroom objectives and curriculum standards.
- Supported students with helpful study habits and exam strategies.
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Provided one-on-one tutoring sessions, tailoring instruction to meet the specific needs of each student while promoting independent learning skills.
- Collaborated with fellow tutors to develop effective strategies for addressing diverse student needs and abilities.
Education
High School Diploma -
Twin Oaks High School
San Marcos, CA09.2011
Skills
- Positive attitude
- Customer service
- Valid Driver's license
- Teamwork and collaboration
Languages
Spanish
Native or Bilingual
Timeline
Delivery Driver
Diaz Service Professional Spas Movers
01.2011 - Current
Tutor
AmeriCorps Program
06.2008 - 12.2010
High School Diploma -
Twin Oaks High School