FRANCISCO LOBATO
North Bergen
Summary
Detail-oriented bilingual professional with four years of experience in driving, customer service, and logistics. Expertise in optimizing delivery routes, safely navigating urban environments, and enhancing client satisfaction. Seeking roles in driving, logistics, retail, or administrative support.
Overview
6
6
years of professional experience
Work History
Driver
Rental Car Company
North Bergen
01.2024 - 01.2026
- Operated rental vehicles for customer pickups and drop-offs, contributing to smooth rental processes.
- Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
- Managed time effectively to consistently meet tight delivery deadlines, enhancing service reliability.
- Resolved customer inquiries and issues promptly, ensuring high satisfaction.
Warehouse Worker
H&M
Kearny
06.2022 - 10.2022
- Loaded and unloaded shipments from delivery trucks daily.
- Trained new employees on warehouse protocols and safety practices to ensure compliance.
- Maintained organization of shelves, workstations, and pallet areas to promote safety.
- Collaborated with supervisors to streamline workflow processes.
Cashier / Customer Service
Burger King
01.2020 - 12.2021
- Resolved customer inquiries promptly, enhancing satisfaction and loyalty.
- Processed cash and electronic payments with precision, ensuring accurate transactions.
- Coordinated with team members to optimize workflow during peak hours.
- Kept work area clean and organized in accordance with health and safety standards.
Cashier / Customer Service & Delivery Driver
Domino's Pizza
02.2021 - 08.2021
- Delivered exceptional customer service in-store and over phone, enhancing customer satisfaction.
- Organized and managed orders with attention to detail, reducing errors and improving order accuracy.
- Executed delivery routes efficiently, ensuring timely arrival of orders in optimal condition.
- Navigated urban routes using GPS and local knowledge to optimize delivery time.
Education
High School Diploma -
Memorial High School
West New York, NJ06-2023
Skills
- Vehicle operation
- Route optimization
- Delivery coordination
- Safety compliance
- Incident reporting
- Customer relationship management
- Time management
- Customer service
Languages
- Spanish (native)
- English (bilingual)
Timeline
Driver
Rental Car Company
01.2024 - 01.2026
Warehouse Worker
H&M
06.2022 - 10.2022
Cashier / Customer Service & Delivery Driver
Domino's Pizza
02.2021 - 08.2021
Cashier / Customer Service
Burger King
01.2020 - 12.2021
High School Diploma -
Memorial High School