Francisco Loyo-Ramirez
McHenry,IL
Summary
Dynamic professional with a proven track record at Northern Illinois University, excelling in bilingual communication and customer service. Skilled in cultural competency and teamwork, effectively boosting secondary education awareness among diverse student groups. Achieved positive outcomes in student recruitment and support, leveraging exceptional presentation skills in both English and Spanish.
Overview
3
3
years of professional experience
Work History
Community Outreach Worker
Illinois Student Assistance Commission
Deerfield, IL
06.2024 - Current
- Conducted presentations in financial aid processes and worked with a wide variety of students to well inform them about different forms of education
- Developed high school students in the benefits of pursuing secondary education after high school and giving them options to pursue after graduation
- Supported many students in achieving secondary education as a goal and gave multiple presentations in English and Spanish about secondary education
Recruiter Assistant
Northern Illinois University
DeKalb, IL
01.2022 - 08.2024
- Assisted with recruiting for the foreign language department at Northern Illinois University
- Gave students detail description of the program and the benefits of learning multiple languages
- Assisted faculty and staff with a variety of desk work and simple menial task
- Organized, tabling, events and presentations to help students get well integrated for the foreign language program
Front Desk Agent
Northern Illinois University
DeKalb, IL
01.2023 - 05.2024
- Collected room bookings for administrative staff
- Maintained accurate records of guest information, computer rentals.
- Provided exceptional service during high-volume periods or challenging situations, ensuring a seamless experience for all guests.
- Resolved guest issues promptly, resulting in positive feedback and return visits.
- Help students give a comfortable and successful environment to succeed and strive for success
Education
Hispanic And Spanish Studies - Foreign Languages And Literatures
Northern Illinois University
Dekalb, IL05.2024
Associate Of Arts -
McHenry County College
Crystal Lake, IL12.2021
Skills
- Communication skills
- Customer service skills
- Bilingual and English and Spanish
- Cultural Competency
- Teamwork and Collaboration
Languages
Spanish
Native or Bilingual
Timeline
Community Outreach Worker
Illinois Student Assistance Commission
06.2024 - Current
Front Desk Agent
Northern Illinois University
01.2023 - 05.2024
Recruiter Assistant
Northern Illinois University
01.2022 - 08.2024
Hispanic And Spanish Studies - Foreign Languages And Literatures
Northern Illinois University
Associate Of Arts -
McHenry County College