Francisco Martir
Santa Ana,CA
Summary
Responsible steward with few years of experience and top-notch skills in customer service and task prioritization. Talented professional works successfully in both team and solitary roles. Ready to take on new challenges and learn new skills.
Overview
2
2
Languages
3
3
years of post-secondary education
4
4
years of professional experience
Work History
Steward
Disneyland Resort
Anaheim, California
10.2024 - Current
- Sanitized kitchen areas for Disneyland Resort food service operations
- Cleaned dishware, cookware, and utensils for busy resort service periods
- Restocked supplies in banquet and dining stations across Disneyland Resort
Retail Sales Associate
AutoZone
Garden Grove, California
01.2023 - 02.2024
- Greeted customers and provided product recommendations on sales floor
- Processed cash, credit, and debit transactions at register
- Restocked merchandise and organized displays by store standards
- Maintained clean, safe, and organized checkout and sales areas
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Assisted customers with finding the right product for their needs.
- Helped customers by answering questions and locating merchandise.
- Greeted customers upon entering the store and provided assistance.
- Handled customer complaints in a professional manner.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
- Completed transactions in an efficient manner while providing excellent customer service.
- Followed company policies, rules and procedures to promote company goals and maintain safety.
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
- Provided product information and answered customer questions.
- Organized displays to attract customers and promote sales.
- Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
- Created price tags and merchandise signs for new items.
- Used product knowledge to suggest items to match client needs.
- Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
- Offered suggestions for additional items that may be of interest to customers.
- Tracked inventory levels throughout the day and restocked items as needed.
- Calculated pricing, applied discounts, and collected payments to process transactions.
- Kept informed about new products arriving at the store on a regular basis.
- Promoted special offers and discounts to encourage additional purchases.
- Assessed customer product needs and interests in order to best recommend suitable items.
- Collaborated with team members to achieve sales targets and contribute to a positive work environment.
- Assisted in the preparation and execution of physical inventory counts.
- Managed loyalty programs, signing up new members and explaining benefits to enhance customer retention.
- Greeted and assisted customers with product selection, offering personalized shopping advice.
Education
Associate of Arts - Automotive Technician
Santa Ana College
Santa Ana, CA 07.2023 - 10.2026
Skills
- I don’t really have any skills for automotive but I am willing to learn
Languages
English
Professional
Spanish
Limited
Affiliations
- I play and make music with my home music studio
- I love going out with my family
- Love watching movies
- I like to buy things for my car and install them myself using YouTube videos
Timeline
Steward
Disneyland Resort
10.2024 - Current
Associate of Arts - Automotive Technician
Santa Ana College
07.2023 - 10.2026
Retail Sales Associate
AutoZone
01.2023 - 02.2024