Elnis Figueroa
Detroit,MI
Summary
Friendly candidate with passion for providing excellent customer service and facilitating guest satisfaction. Hardworking and flexible individual takes reservations, assigns rooms and handles payments. Outstanding multitasker with in-depth knowledge of travel planning software.
Overview
5
5
years of professional experience
Work History
Front Desk
Family Foot and Ankle Specialist
05.2022 - 09.2023
- Enhanced guest satisfaction by efficiently managing check-ins and checkouts.
- Developed strong rapport with regular guests, fostering loyalty and repeat business.
- Maintained an organized, welcoming lobby area to create a positive first impression for visitors.
Medical Assistant/Front Desk
Get Well Urgent Care
09.2020 - 08.2023
- As a medical assistant I participated in blood draws, taking vitals, X-ray exams. Performed testings for Covid-19, Flu, and Strep Swabbing.
- Assisted with Pelvic Exams and Lacerations.
- Taught patients about medications, procedures, and care plan instructions.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
Medical Assistant
Junction Clinic
10.2018 - 09.2020
- Participated in Blood draws and X ray exams, testing for Covid-19, Flu, Strep, and Mono
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Collected and documented patient medical information such as blood pressure and weight.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
Education
Associate of Science - Nursing
Schoolcraft Community College
Livonia, MI09.2017
High School Diploma -
Western International Highschool
Detroit, MI06.2015
Skills
- Fast learner who takes on change and growth head on
- Has a team player mentality
- Patience and composure
- Reliability and punctuality
- Problem-Solving and Time Management
- Excellent communication and Interpersonal skills
Timeline
Front Desk
Family Foot and Ankle Specialist
05.2022 - 09.2023
Medical Assistant/Front Desk
Get Well Urgent Care
09.2020 - 08.2023
Medical Assistant
Junction Clinic
10.2018 - 09.2020
Associate of Science - Nursing
Schoolcraft Community College
High School Diploma -
Western International Highschool
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