Troy Dunn
Austin,TX
Overview
2
2
years of professional experience
Work History
Front Desk
Jewish Community Center
Los Gatos, CA
04.2024 - 05.2024
- Maintained vigilance to identify and address any suspicious activity, contributing to the safety and security of the facility.
- Proficient in utilizing computer systems to locate and retrieve specific event details, such as schedules, locations, and participant information, in response to member inquiries.
- Engaged in hundreds of face-to-face interactions with members on a daily basis, ensuring personalized assistance and addressing inquiries promptly and courteously.
Catering
Talavera Tacos
San Jose, CA
05.2022 - 01.2024
- Started as a Helper, demonstrating exceptional efficiency in event setup within a short timeframe.
- Promoted to Lead within a few months, overseeing the entire setup process, food preparation, and ensuring excellent customer service.
- Managed a team to execute setup tasks efficiently, maintaining a high standard of quality and timeliness.
- Cooked and prepared meats according to established recipes and standards, ensuring consistency and flavor for each event.
- Provided face-to-face service to thousands of customers, ensuring their needs were met and delivering a positive dining experience.
- Collaborated with kitchen staff to coordinate food preparation and delivery, ensuring timely service during events.
Education
High School Diploma -
California Connections Academy
Skills
- Communication Skills: Clear verbal communication and active listening abilities to effectively interact with colleagues, clients, and customers
- Time Management: Prioritization and organization skills to manage tasks efficiently and meet deadlines in a fast-paced environment
- Teamwork: Collaboration and cooperation with team members to achieve common goals and contribute to a positive work environment
- Adaptability: Flexibility and openness to change, including the ability to quickly learn new processes and technologies
- Leadership: Ability to take initiative, motivate others, and lead by example, even in roles that may not have formal leadership responsibilities
- Customer Service: Focus on understanding and meeting customer needs, whether internal or external, to ensure satisfaction and loyalty
Timeline
Front Desk
Jewish Community Center
04.2024 - 05.2024
Catering
Talavera Tacos
05.2022 - 01.2024
High School Diploma -
California Connections Academy
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