Summary
Overview
Work History
Education
Skills
PERSONAL STRENGTH
Languages
Timeline
Generic

KRISTINE MAE TABLAZON

Shoreline,WA

Summary

Professional with background in accounting and administration, well-versed in financial reporting, data entry, and office management. Known for strong analytical skills, attention to detail, and effective communication, fostering productive teamwork and adaptability to changing needs. Demonstrated ability to streamline processes, manage schedules, and support financial operations, ensuring accurate and timely results.

Overview

19
19
years of professional experience

Work History

Accounting/Administrative Assistant

POLAR BEAR ENTERPRISE
Seattle, WA
03.2018 - 12.2025
  • Streamlined daily accounts payable and receivable operations, ensuring precise financial transactions and timely processing.
  • Orchestrated effective communication strategies to strengthen collaboration across teams and departments.
  • Revamped document organization system, significantly improving retrieval speed and decreasing error rates in administrative tasks.

Front Desk Agent

HAMPTON INN AND SUITES
Seattle, WA
06.2017 - 10.2018
  • Coordinated guest arrivals and departures by managing check-in and check-out processes effectively.
  • Managed customer interactions by addressing inquiries and swiftly resolving issues to enhance overall service quality.
  • Executed strategic room assignment processes using property management system to ensure optimal occupancy levels.
  • Implemented systematic organization and cleanliness protocols for front desk area, enhancing overall guest experience.

Medical Scheduler/CSR

APPS PORTAMEDIC
Seattle, WA
09.2015 - 02.2017
  • Organized patient appointment scheduling to enhance daily calendar efficiency.
  • Facilitated communication between medical professionals and patients to optimize service delivery.
  • Oversaw electronic health record system to guarantee precise patient data entry and retrieval.
  • Facilitated development of streamlined procedures for appointment confirmations and reminders.

Front desk agent

BEST WESTERN PLUS PIONEER SQUARE HOTEL
Seattle, WA
03.2015 - 09.2015
  • Streamlined front desk processes, ensuring prompt and efficient handling of guest check-ins and check-outs.
  • Managed guest interactions by providing prompt assistance with inquiries and efficiently resolving concerns.
  • Guided new front desk agents through comprehensive training, resulting in enhanced service quality and overall team effectiveness.
  • Redesigned booking systems to ensure precision in reservations and decrease error rates.
  • Oversaw coordination efforts with housekeeping and maintenance to guarantee optimal guest satisfaction and readiness of facilities.
  • Maintained comprehensive records of guest information, billing, and special requests to facilitate uninterrupted service operations.
  • Analyzed customer behavior and developed effective upselling tactics to drive revenue growth during peak seasons.

Outbound Sales Agent

SALES RAIN INC.
Quezon City, Philippines
11.2010 - 10.2014
  • Conducted market analysis to develop targeted outreach strategies that effectively engage potential clients and optimize lead generation.
  • Managed customer relationships and tracked sales interactions through effective utilization of CRM systems.
  • Implemented comprehensive training for new agents, focusing on communication strategies and sales methodologies to elevate overall effectiveness.
  • Initiated and managed cold calling campaigns, contributing to significant growth in client base.

General Manager

HANNAH'S BEACH RESORT AND CONVENTION CENTER
Ilocos Norte, Philippines
12.2008 - 09.2010
  • Directed daily hotel operations to enhance guest experiences and uphold service quality standards.
  • Spearheaded development and implementation of strategic marketing initiatives to elevate brand visibility and drive revenue growth.
  • Optimized staff training programs to enhance employee performance and elevate customer satisfaction ratings.
  • Oversaw budgeting processes to enhance resource allocation and drive operational efficiency.
  • Cultivated strategic partnerships with vendors and suppliers, negotiating contracts to optimize cost efficiency.

Outbound Sales Agent

ONE GLOBAL CONTACT CENTER
Pasig City, Philippines
03.2007 - 10.2008
  • Conducted market analysis to develop targeted outreach strategies that effectively engage potential clients and optimize lead generation.
  • Managed customer relationships and tracked sales interactions through effective utilization of CRM systems.
  • Implemented comprehensive training for new agents, focusing on communication strategies and sales methodologies to elevate overall effectiveness.
  • Initiated and managed cold calling campaigns, contributing to significant growth in client base.

Education

Bachelor of Science - Business Administration, Marketing

EMILIO AGUINALDO COLLEGE
Manila, Philippines
03.2006

Secondary Level - undefined

IMMACULADA CONCEPCION COLLEGES
Cavite, Philippines
03.2002

Skills

Assisted in entering data accurately into systems Supported team members by organizing and maintaining data records Contributed to data management tasks to enhance workflow efficiency

Executed invoice processing to ensure timely payments and maintain vendor relationships

Assisted in tracking vendor performance to support project timelines Coordinated communication between vendors and project teams to facilitate smooth operations Maintained accurate records of vendor interactions and deliverables

Collaborated with team members to complete projects on schedule Assisted colleagues in problem-solving to enhance group performance Supported team initiatives to achieve shared goals

Assisted in managing multiple tasks to meet deadlines Supported team members in prioritizing workload effectively Coordinated schedules to optimize time management

Assisted teams in completing projects by fostering open communication and collaboration Supported colleagues in achieving shared goals through cooperative efforts Contributed to a positive team environment by actively participating in group discussions

Adapted quickly to new concepts and processes, demonstrating agility in learning environments

Assisted customers with inquiries and issues to enhance satisfaction Provided support in resolving product-related concerns Facilitated communication between customers and service teams

Executed problem-solving strategies to identify and resolve operational challenges

Optimized scheduling and prioritization of tasks to enhance productivity

Demonstrated meticulous attention to detail in all tasks and projects

Demonstrated strong analytical skills to identify and resolve complex issues

Demonstrated exceptional communication skills to facilitate effective collaboration

Applied analytical skills to evaluate complex problems and develop effective solutions

Demonstrated exceptional organizational skills to streamline project workflows

Facilitated effective team collaboration to enhance project outcomes

Facilitated effective communication through telephone and email interactions Supported team members in maintaining professional correspondence Assisted in resolving inquiries promptly and courteously

Facilitated effective communication through active listening techniques

Facilitated effective communication strategies to enhance team collaboration

Assisted in building strong relationships with customers and clients Supported teams in addressing client inquiries and resolving issues Facilitated communication between clients and service teams

Facilitated clear communication among team members through verbal and written methods Supported project documentation by creating concise reports and presentations Assisted in conveying information effectively to stakeholders

Oversaw comprehensive document and file management systems

Cultivated and strengthened professional relationships

Assisted in daily office operations to maintain efficiency Supported team members with administrative tasks to enhance productivity Organized files and documents for easy access and retrieval

Directed organizational management strategies to enhance operational efficiency

Utilized Microsoft Office applications to assist in document creation and data management Supported team members in organizing presentations and reports Aided in maintaining accurate records and schedules

Executed comprehensive documentation and recordkeeping processes to ensure data integrity

Executed accurate data entry processes to ensure information integrity

Supported daily office operations by organizing schedules and managing correspondence Assisted team members with administrative tasks to enhance productivity Coordinated meetings and events to facilitate effective communication

Demonstrated proactive self-motivation to achieve personal and professional goals

Executed accurate database entry to ensure data integrity and accessibility

Assisted in creating and maintaining excel spreadsheets for data organization Supported team members in utilizing excel for project tracking Contributed to the accuracy of data entry in excel spreadsheets

Cultivated and maintained strong client relationships to enhance customer loyalty

Applied analytical thinking to evaluate complex problems and develop effective solutions

Oversaw scheduling and calendar management to optimize team productivity

Assisted in establishing clear objectives for team projects Supported team members in tracking progress towards goals Contributed to the development of actionable plans for achieving targets

Managed appointment scheduling to ensure efficient time management and client satisfaction

Streamlined administrative procedures to enhance operational efficiency

Supported employee communications by drafting clear and concise messages Assisted in organizing team meetings to enhance information sharing Facilitated feedback collection to improve communication effectiveness

Coordinated schedules for team meetings and project deadlines Assisted in organizing resources to support project timelines Managed calendar appointments to optimize team availability

Assisted in editing and proofreading documents for clarity and accuracy Supported team members in refining written content to meet project standards Contributed to the overall quality of materials through detailed review processes

Assisted teams in organizing and tracking project tasks to improve workflow efficiency Supported project managers in coordinating schedules and resources to meet deadlines Contributed to the development of streamlined processes for task management

Oversaw inventory management processes to ensure optimal stock levels

Crafted clear and effective written communication to convey information accurately

Leveraged advanced MS Office Suite skills to enhance productivity and streamline workflows

Facilitated comprehensive administrative support functions to enhance operational efficiency

Leveraged administrative expertise to streamline office operations and enhance efficiency

Utilized Microsoft Office Suite to assist in document creation and data management Supported team members in preparing presentations and reports Aided in organizing project schedules using Excel spreadsheets

Streamlined data organization and categorization processes

Assisted in organizing and maintaining document systems for easy access Supported team members in retrieving necessary files promptly Contributed to the development of efficient filing processes

Handled high volume phone inquiries to provide timely assistance to customers Responded to customer questions and concerns effectively Supported team efforts in maintaining customer satisfaction levels

Assisted in maintaining documentation and control processes Supported teams in organizing project files and records Helped ensure compliance with established guidelines

Operated and maintained office equipment to ensure optimal functionality

Assisted in organizing and maintaining filing systems for efficient data retrieval Supported data archiving processes to ensure secure storage of important documents Contributed to the overall management of records to facilitate easy access and compliance

Time management

Client relations

Scheduling

Written communication

PERSONAL STRENGTH

Organized, versatile, resourceful, independent and committed person. Accustomed to effectively coordinating and managing people, as well as time resources in order to achieve goals and deliver quality services. Generate viable solutions by utilizing skills and proficiency in problem solving and innovation. Demonstrate the ability to accomplish tasks and can work under pressure.

Languages

English
Professional Working

Timeline

Accounting/Administrative Assistant

POLAR BEAR ENTERPRISE
03.2018 - 12.2025

Front Desk Agent

HAMPTON INN AND SUITES
06.2017 - 10.2018

Medical Scheduler/CSR

APPS PORTAMEDIC
09.2015 - 02.2017

Front desk agent

BEST WESTERN PLUS PIONEER SQUARE HOTEL
03.2015 - 09.2015

Outbound Sales Agent

SALES RAIN INC.
11.2010 - 10.2014

General Manager

HANNAH'S BEACH RESORT AND CONVENTION CENTER
12.2008 - 09.2010

Outbound Sales Agent

ONE GLOBAL CONTACT CENTER
03.2007 - 10.2008

Secondary Level - undefined

IMMACULADA CONCEPCION COLLEGES

Bachelor of Science - Business Administration, Marketing

EMILIO AGUINALDO COLLEGE
KRISTINE MAE TABLAZON