customer service and sales
Open To Work
Francisco Moroyoqui Gomez
Wireless Vision, T-Mobile
Tolleson,AZ
Work Preference
Job Search Status:
Open to work
Work Type
Full TimePart Time
3
years of professional experience
Biggest strengths are my customer service, I've worked in this field since 16 years old so definitely can put up with customers. Really good when it comes to technology,
Experienced with troubleshooting technical issues to provide effective resolutions. Utilizes strong customer service skills to ensure client satisfaction and loyalty. Knowledge of various software and hardware systems to efficiently diagnose and solve problems. Lastly, I am very adaptable to new learning skills.
Work History
T-Mobile Sales Expert
2 Years 2 Months- Educated customers on product features and benefits, driving informed purchasing decisions.
- Delivered exceptional customer service, fostering positive relationships and enhancing customer loyalty.
- Demonstrated proficiency in using point-of-sale systems to process transactions efficiently.
- Assisted in inventory management, ensuring product availability and organization on sales floor.
- Collaboration was vital in this job such as asking coworkers for advice on a sale or asking for help to troubleshoot devices
- Trained new staff on operational procedures and best practices for engaging customers effectively.
- Usually worked 8-10 hours most of the time so gained some mental fortitude
- Balanced multiple responsibilities simultaneously, including product demonstrations, order processing, and inventory maintenance.
- Experienced different systems to operate certain accounts
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9 Months- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
Education
High School Diploma
- Extracurricular Activities: Participated: photography and film production, did a few coding classes, also learned to build new websites.
Skills
Goal oriented
Client relationship building
Product knowledge
Upselling strategies
Wireless solutions
Teamwork and collaboration
Customer service
Customer engagement
Problem-solving
Time management
Problem-solving
Multitasking
Organizational skills
Decision-making
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
T-Mobile Sales Expert
Wireless Vision, T-Mobile
05.2024 - CurrentRead More
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Crumbl Cookies
08.2023 - 05.2024Read More
Trevor G Browne
High School Diploma
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