Open To Work
Francisco Moux
Mckeesport,PA
Summary
Results-driven Sales Manager experienced in overseeing automotive retail teams achieving monthly vehicle sales of 51 to 75 units across new and used segments. Cultivated strong customer relationships and partnerships while implementing effective training and recruitment strategies, enhancing bilingual support, and optimizing sales workflows. Focused on maximizing profitability through strategic pricing, vendor management, and territory expansion.
Overview
2
2
Certifications
21
21
years of professional experience
Work History
Sales Manager
Kenny Ross Chevrolet
10.2019 - 10.2023
- Managed sales team at Chevrolet dealership, coaching associates on customer needs and closing techniques.
- Coordinated sales coaching for team members, enhancing product knowledge and improving closing consistency.
- Reviewed customer leads and assigned follow-up tasks through dealership CRM systems.
- Maintained lead records and prioritized internet inquiries, facilitating timely customer responses.
- Monitored vehicle inventory and coordinated with management on pricing, merchandising, and stock turnover.
- Reconciled used vehicle inventory changes and updated merchandising details for accurate showroom presentation.
- Reviewed deal paperwork and verified contract details, ensuring accuracy before customer delivery.
General Manager / F&I Director
Scott C's Auto Sales
10.2019 - 10.2022
- Managed daily sales operations, aligning floor activity, lead flow, and customer follow-up across the dealership.
- Coached sales staff on objection handling, product presentation, and closing techniques, enhancing sales effectiveness.
- Prepared finance paperwork, reviewed deal structure, and guided customers through contract terms to facilitate informed decisions.
- Supported used car inventory decisions by analyzing vehicle availability, pricing, and merchandising presentation to optimize sales potential.
General Manager / F&I Director
Scott C's Auto Sales (formerly Cossell's Auto Sales)
10.2015 - 10.2020
- Managed daily sales operations, optimizing showroom activity and aligning customer needs with closing support across departments.
- Managed sales team at Chevrolet dealership, coaching associates on customer needs and closing techniques.
- Coached sales staff on closing techniques, customer follow-up, and deal presentation to strengthen consistency.
- Led used car inventory planning, implementing pricing adjustments and merchandising strategies to enhance lot performance.
- Led used car inventory planning, pricing adjustments, and merchandising decisions to support lot performance.
- Monitored vehicle inventory, collaborating with management on pricing strategies and stock turnover to maximize sales opportunities.
- Analyzed customer leads for follow-up actions and assigned tasks through dealership CRM systems.
Sales Consultant
North Star Chevrolet
01.2015 - 01.2020
- Established rapport with customers by actively listening to needs and aligning vehicle options with budget and feature preferences.
- Clarified financing options, warranty coverage, and purchase terms for Spanish- and English-speaking buyers to enhance understanding and facilitate decision-making.
- Explained financing options, warranty coverage, and purchase terms in clear language for Spanish- and English-speaking buyers.
- Managed online and phone inquiries by responding promptly and scheduling test drives with qualified prospects.
- Led sales team at Chevrolet dealership, coaching associates on effectively addressing customer needs and mastering closing techniques.
- Monitored vehicle inventory and coordinated with management on pricing, merchandising, and stock turnover.
- Reviewed customer leads and assigned follow-up tasks through dealership CRM systems.
Owner
Frank Moe Auto Sales
10.2002 - 10.2015
- Specialized in subprime financing and Buy Here Pay Here operations, providing flexible purchase options to meet customer needs.
- Coordinated contract paperwork and ensured F&I compliance through application of contract law and F&I practices.
- Managed deal records, inventory, and customer tracking using Reynolds & Reynolds and ADP systems.
General Manager / F&I Director / Bookkeeper
Cossell's Auto & Truck Sales
10.2009 - 10.2015
- Directed general sales management across sales, finance, and bookkeeping operations.
- Directed sales management across sales, finance, and bookkeeping operations to ensure cohesive strategy and execution.
- Managed sales team at Chevrolet dealership, coaching associates on customer needs and closing techniques.
- Coordinated contract law and F&I activities to support compliant deal completion.
- Managed Reynolds & Reynolds / ADP records and bookkeeping tasks to keep deal data organized.
- Monitored vehicle inventory and coordinated pricing, merchandising, and stock turnover with management to optimize sales performance.
- Reviewed customer leads and assigned follow-up tasks via dealership CRM systems to enhance lead conversion.
Used Car Manager / Sales Manager
C. Harper Chevrolet
10.2006 - 10.2015
- Managed used car inventory and merchandising, ensuring competitive vehicle mix and showroom readiness to attract customers.
- Managed sales team at Chevrolet dealership, coaching associates on customer needs and closing techniques.
- Coached sales staff on closing techniques, customer handling, and daily selling discipline.
- Monitored vehicle inventory and coordinated with management on pricing, merchandising, and stock turnover.
- Monitored vehicle inventory, coordinating with management on pricing and stock turnover to optimize sales performance.
- Reviewed customer leads, assigning follow-up tasks through dealership CRM systems to enhance sales pipeline efficiency.
Education
High School Diploma -
University of Puerto Rico
San Juan, Puerto RicoSkills
- Sales coaching
- General sales management
- CRM administration
- Lead management
- Customer follow-up
- Internet sales
- Sales forecasting
- Deal structuring
- Used car inventory
- Dealership management systems
- Dealership compliance
- Finance compliance
- Recruiting & training
- BDC process management
Awards & Honors
I've won Mark of excellence for Chevrolet five years in a row
I've come in second place for top Salesman and Chevrolet
Accomplishments
- Exceeded sales management goals by 10% on a quarterly basis, leading to promotion to General Sales Manager within six months.
- Managed a 25-member sales team that consistently exceeded monthly sales goals by 10%.
- Maintained effective inventory turnover by moving aged inventory and making room for fresh inventory.
Certification
Mark of excellent
Work Experience
11-2019
Education
05/1983
Certifications
01-2021
Languages
Spanish
Timeline
Sales Manager
Kenny Ross Chevrolet
10.2019 - 10.2023
General Manager / F&I Director
Scott C's Auto Sales
10.2019 - 10.2022
General Manager / F&I Director
Scott C's Auto Sales (formerly Cossell's Auto Sales)
10.2015 - 10.2020
Sales Consultant
North Star Chevrolet
01.2015 - 01.2020
General Manager / F&I Director / Bookkeeper
Cossell's Auto & Truck Sales
10.2009 - 10.2015
Used Car Manager / Sales Manager
C. Harper Chevrolet
10.2006 - 10.2015
Owner
Frank Moe Auto Sales
10.2002 - 10.2015
High School Diploma -
University of Puerto Rico