Francisco Najera
Dallas,TX
Summary
I am a dedicated workhorse with safety-oriented and driven approach to accomplishing jobs. Im willing to take on any task to support team and satisfy customers. I'm skilled at interpreting drawings and completing work according to tight deadlines. I'm organized and a motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. I am hardworking and reliable with strong ability in offering highly organized, proactive and punctual with team-oriented mentality.
Overview
10
10
years of professional experience
Work History
Service Technician
Tesla
Plano, Texas
05.2023 - Current
- Diagnosed and repaired electrical and mechanical issues in electric vehicles.
- Performed routine maintenance checks to ensure vehicle performance and safety.
- Utilized diagnostic tools to troubleshoot software and hardware problems.
- Collaborated with team members to streamline repair processes and improve efficiency.
- Assisted customers in understanding vehicle issues and recommended solutions.
- Followed safety protocols while handling high-voltage systems and tools.
- Provided training to new technicians on service procedures and best practices.
- Communicated with clients for outstanding customer service and to increase repeat business.
- Performed onsite repair of equipment at customer locations.
- Troubleshot electrical circuits using schematics and diagrams.
- Followed all safety protocols while performing work in potentially hazardous environments.
- Examined previously completed work for accuracy.
- Responded quickly to emergency calls from clients needing immediate assistance.
- Maintained certifications and completed training on systems and components.
- Installed new systems according to manufacturer specifications.
- Tracked inventory used and notified supervisor about re-ordering needs.
Tire Service Technician
Discount Tire
Balch Springs, TX
07.2021 - Current
- Adjusted, repaired or replaced defective automotive parts.
- Inspected vehicles to assess damage and plan for repairs and new parts.
- Completed repairs and maintenance to major vehicle models to meet safety specifications.
- Monitored shop equipment to maintain safe working condition.
- Inventoried stock, placed orders and verified receipt to keep supplies ready.
- Assessed and diagnosed customer needs for tires, services and other products, responded to questions and delivered superior service resulting in repeat business.
- Exceeded customer expectations regularly by beating estimated service times and exceeded employer expectations by outpacing other team members in completed jobs per hour.
Roofing Supervisor
Najeras Roofing
Dallas, TX
07.2016 - 05.2021
- Collected and removed debris and roofing materials to disposal areas at end of every shift to maintain clean work area.
- Unloaded materials to roof by repetitive lifting or through conveyor operations.
- Performed skilled and semi-skilled repairs to existing roofs, including shingle replacement.
- Completed residential and commercial roofing work on time and within expected project parameters, increasing repeat business opportunities.
- Accompanied driver to job site and assisted by guiding truck on and off customer property to avoid damage.
- Counted, verified and manually unloaded incoming orders and shipments and placed materials in appropriate areas of warehouse.
- Completed and submitted accurate work orders to office staff promptly to avoid lags in commencing projects.
- Cut roofing paper to size and nailed and stapled paper to roof in overlapping strips to form base for roofing materials.
- Repaired and maintained surface materials to make building exteriors weatherproof and waterproof.
- Maintained job site records, daily reports, delay requests and weather reports.
- Planned, organized and oversaw daily activities of multiple production crews.
- Delegated work to staff, setting priorities and goals.
- Prepared and planned worksites to help jobs run smoothly.
- Monitored project progress to enforce adherence to deadlines and quality standards.
Education
High School Diploma -
Skyline High School
Dallas, TX05.2015
Engineering (Pre-Engineering)
Eastfield College
Mesquite, TXSkills
- Commercial repairs
- Roof installation
- Thermoplastic polyolefin (TPO) roofing
- Customer communications
- Power tool operation
- Quick learner
- Equipment operation
- Fluent in Spanish
- Self motivated
- Team player
- Tire mounting
- Rotation and balancing
- Supervision & leadership
- Organizational skills
Timeline
Service Technician
Tesla
05.2023 - Current
Tire Service Technician
Discount Tire
07.2021 - Current
Roofing Supervisor
Najeras Roofing
07.2016 - 05.2021
High School Diploma -
Skyline High School
Engineering (Pre-Engineering)
Eastfield College