Francisco Ortigoza
Kissimmee,FL
Summary
Dedicated and diligent employee with a strong focus on customer service, multitasking, and time management. Committed to providing each customer with a positive and memorable experience. Eager to expand knowledge and skills as an active college student.
Overview
3
3
years of professional experience
Work History
Meat Processor/Packer
Cheney Brothers Inc.
11.2024 - Current
Customer Service Associate
Reebok
11.2021 - 10.2024
- Greeted customers and identified their needs.
- Provided information about products and services available to customers.
- Processed customer orders accurately and efficiently.
- Processed incoming and outgoing shipments in accordance with company guidelines.
- Verified accuracy of shipping documents including packing slips, invoices, and bills of lading.
- Organized packages for shipment by affixing labels to boxes and containers.
- Ensured compliance with safety regulations while handling hazardous materials.
- Reported any delays or issues encountered during the shipment process to management staff.
- Performed regular maintenance checks on equipment used in the warehouse environment.
- Developed and implemented merchandising strategies to maximize product sales.
- Created visual displays for store shelves, counters, and windows to attract customers.
- Organized inventory of merchandise in stockroom, including labeling and tracking items.
- Trained new employees on proper procedures for stocking merchandise.
- Identified potential opportunities for cross-selling related products.
Education
Associate of Arts -
Valencia College
Orlando, FLHigh School Diploma -
Freedom High School
Orlando, FL05-2023
Skills
- Assertiveness
- Team Collaboration
- MS Office proficiency
- Inbound and Outbound Calling
- Fluent Spanish
- Advanced English
- Teamwork and Collaboration
- Adaptability
- Problem-solving aptitude
- Active Listening
- Customer service
- Sanitation practices
- Food safety regulations
- Equipment inspection
- Product inspection
- Temperature monitoring
- Packaging
- Safe work practices
- Meat storage processes
- Safety and sanitation regulations
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Meat Processor/Packer
Cheney Brothers Inc.
11.2024 - Current
Customer Service Associate
Reebok
11.2021 - 10.2024
Associate of Arts -
Valencia College
High School Diploma -
Freedom High School
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