Open To Work
Francisco Palacios
El Monte,California
Work Preference
Summary
Accounts Receivable & Credit Specialist with 14+ years’ experience in AR, A/P, billing, collections, payroll, and 3 years in medical billing. Proven ability to reduce overdue accounts, optimize cash flow, and streamline processes with accuracy and efficiency. Recognized as dependable, detail-oriented, and quick to master new systems and workflows.
Overview
22
22
years of professional experience
1
1
Certificate
Work History
Senior Accounts Receivable, Credit & Collections
CONTRACT ASSIGNMENTS Athens Services – Collections | Jan 2025 – May 2026 Electrum, Inc. – Senior Accounts Receivable | May 2025 – Sep 2025 Pacific Aut
Irwindale, CA
03.2021 - 05.2026
- Executed comprehensive accounts receivable strategies, ensuring effective management of high-volume past-due portfolios with a focus on maximizing recovery.
- Utilized 15+ years of accounting expertise to analyze aging reports and mitigate financial risk.
- Coordinated efforts across teams to identify and rectify discrepancies, ensuring accurate billing and adherence to regulatory standards.
- Spearheaded initiatives to reduce aged receivables, enhancing cash flow and optimizing collection efficiency.
Accounting Clerk – A/R
Westin Bonaventure Hotel
Los Angeles, CA
02.2022 - 05.2024
- Oversaw the posting of daily processed credit card authorizations while meticulously maintaining the receipts journal for record-keeping.
- Investigated and resolved customer disputes, executed necessary adjustments, and developed chargeback rebuttals to ensure customer satisfaction and compliance.
- Administered daily cash receipts to safeguard financial transactions and maintain operational integrity.
- Promoted knowledge sharing and continuous improvement initiatives through teamwork with fellow accounting clerks.
- Supported operational efficiency and productivity through seamless teamwork and communication.
- Facilitated collaboration and independent work to enhance team productivity and project outcomes.
Payroll Coordina/Senior Accounts Receivable Analyst
ABS Payroll
Burbank
08.2020 - 07.2021
- Streamlined accounts receivable workflows to enhance efficiency in invoicing and collection activities.
- Streamlined collections reconciliations and cash applications, enhancing cash flow processes and supporting financial stability across multiple industries.
- Resolved chargeback deductions and payment discrepancies by implementing systematic review processes and corrective actions.
- Analyzed customer accounts for accuracy and completeness, ensuring alignment with financial protocols and reducing discrepancies.
- Oversaw audit facilitation and month-end closing procedures, preparing thorough accounts receivable reports to enhance financial integrity.
Accounting Specialist
Physicians Formula, Inc.
Azusa, CA
09.2004 - 12.2016
- Applied and reconciled customer payments in ERP systems (SAP, Oracle, NetSuite).
- Generated invoices, processed credit memos, and maintained AR records.
- Resolved deductions and disputes while preparing monthly account statements.
- Monitored aging reports and reduced DSO through proactive collections.
Education
Human Resources Professional - Payroll Practice Management
Loyola Marymount University Extension
Accounting Certificate - undefined
Monterey Park College
Monterey Park, CAAssociates - undefined
East LA College
Monterey Park, CASkills
- Experience with ERP and financial platforms
- Credit and collections management
- Building systems and services
- Onboarding, training, and development
- Vendor relations and negotiations
- Complaint handling Collections management
- Accounts receivable
- QuickBooks and NetSuite
- Microsoft Dynamics AX
- Oracle and Sage
- ERP and financial platforms
- Proficient in Microsoft Office
Languages
Languages: Fluent in English & Spanish; adept at supporting bilingual client and team communications.
Timeline
Accounting Clerk – A/R
Westin Bonaventure Hotel
02.2022 - 05.2024
Senior Accounts Receivable, Credit & Collections
CONTRACT ASSIGNMENTS Athens Services – Collections | Jan 2025 – May 2026 Electrum, Inc. – Senior Accounts Receivable | May 2025 – Sep 2025 Pacific Aut
03.2021 - 05.2026
Payroll Coordina/Senior Accounts Receivable Analyst
ABS Payroll
08.2020 - 07.2021
Accounting Specialist
Physicians Formula, Inc.
09.2004 - 12.2016
Accounting Certificate - undefined
Monterey Park College
Associates - undefined
East LA College
Human Resources Professional - Payroll Practice Management
Loyola Marymount University Extension