Francisco Portillo
Kissimmee,FL
Summary
Psychology student with six months of experience as a primary medical assistant at Osceola Council on Aging, delivering compassionate patient care in a community health setting. Proficient in communication, organization, multitasking, and fostering relationships with diverse populations. Aiming for entry-level retail or customer service positions to apply transferable skills in service delivery and teamwork while pursuing academic goals.
Overview
1
1
year of professional experience
Work History
Medical Assistant
Osceola Council on Aging
Kissimmee, FL
08.2025 - 02.2026
- Facilitated patient examinations and medical procedures, enhancing provider efficiency.
- Prepared examination rooms by sterilizing equipment and ensuring cleanliness.
- Educated patients on medication instructions and follow-up care effectively.
- Coordinated patient scheduling, managed phone inquiries, and maintained supply inventory to support clinic operations.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
Education
Certificate - Certified Clinical Medical Assistant
Valencia College
Orlando, FL08-2025
Certificate - Certified Medical Administrative Assistant
Valencia College
Orlando, FL03-2025
High School Diploma -
Valencia College
Orlando, FL10-2024
Skills
- Clinical care expertise
- Patient assessment
- Health record management
- Patient intake processing
- Appointment coordination
- Team collaboration
- Customer service
- Communication skills
- Empathy
Languages
Spanish
Professional
Timeline
Medical Assistant
Osceola Council on Aging
08.2025 - 02.2026
Certificate - Certified Clinical Medical Assistant
Valencia College
Certificate - Certified Medical Administrative Assistant
Valencia College
High School Diploma -
Valencia College