Francisco Ramirez
San Bernardino,CA
Summary
Friendly and prompt Front Service Clerk with good skills using phone, computer and office equipment. Strong multitasking, communication and interpersonal skills. Unsurpassed mathematical skills and finesse handling front office operations.
Overview
5
5
years of professional experience
Work History
Front Office Secretary
Mary's Village
San Bernardino, CA
09.2021 - 01.2022
- Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
MO1- Filler Operator/ Lable Operator
Initiative Foods
Sanger, CA
06.2015 - 10.2019
- Operated machining equipment safely with team of operators.
- Complied with company and OSHA safety rules and regulations.
- Set up and ran machinery to produce exceptional products for industrial needs.
- Assessed equipment after each production run and performed preventive maintenance to keep machines running smoothly.
- Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
- Updated daily production logs and informed management of production incidents or non-conformance issues.
- Kept detailed production records and identified hold-ups.
- Followed tooling instructions and product specifications to determine and implement operational sequences.
- Manually set up machinery, lathes and grinders.
Education
Associate of Science - Water Technology
San Bernardino Valley College
San Bernardino, CA12.2023
High School Diploma -
Sanger High School
Sanger, CA06.2005
Skills
- Research and Analytical Skills
- Strong Organizational Skills
- Appointment Coordination
- Supply Inventory Control
- Word Processing
- Advanced Excel Spreadsheet Functions
- Front Desk Operations
- Multi-Line Telephone Systems
- Customer Support Needs Assessment
- Multitasking and Time Management
- Office Leadership
- Document and File Management
Volunteer to Feed and clothe the homeless.
I help every week at Mary's Table a homeless soup kitchen. Where I help prep and feed those less fortunate, get a hot meal to eat and new clean clothes to wear.
Timeline
Front Office Secretary
Mary's Village
09.2021 - 01.2022
MO1- Filler Operator/ Lable Operator
Initiative Foods
06.2015 - 10.2019
Associate of Science - Water Technology
San Bernardino Valley College
High School Diploma -
Sanger High School
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