Francisco Reinoso
MD
Summary
Team leader with extensive experience in building and managing high-performance teams. Expertise in agile project management, enhancing communication and collaboration across global teams. Over 10 years of experience implementing agile methodologies that streamline processes and improve employee retention. Recognized Senior Scrum Master focused on productivity and effective backlog management to ensure project success.
Overview
10
10
years of professional experience
3
3
Certifications
Work History
SENIOR SCRUM MASTER/DELIVERY MANAGER
Kroger
11.2022 - Current
- Led two teams in the creation of databases and dashboards which are used in the warehouse and manufacturing side, which are currently being implemented companywide.
- Stood up new teams and led in their agile transformation, including coaching of both team members and management.
- Worked with the team and stakeholders to identify/mitigate risks, and ensure a smooth successful delivery, which both teams did, on time as well as under budget.
- Assisted teams in creating release road-maps in order to ensure a smooth release process which assisted in decreasing bugs and defects.
SENIOR SCRUM MASTER/PROJECT MANAGER
Ascension Health
03.2021 - 11.2022
- Led three teams in delivering the largest release in the studio of the year, which includes redesigning the national website, as well as the scheduling platform. Both viewed and used by over 491,000 users over the course of 30 days.
- Met sprint goals by identifying and removing impediments that interfered with the team's progress.
- Coached team members help them make decisions and mediate conflicts while also cultivating the developer team's self-organization.
- Served as the primary point of contact for the stakeholders, coordinating and managing the project planning, status reports, plan deviations, and change in requirements.
Agile Delivery Lead
TK Elevator
10.2019 - 03.2021
- Improve quality and productivity by guiding Agile scrum processes and methodologies.
- Increased productivity 23% by shielding scrum teams from external interference for optimal productivity and success of Agile processes.
- Coached and trained teams in Agile practices to create positive mindsets towards Agile methodologies.
- Assessed each scrum team member's assignments and delegated tasks to balance each employee's workload.
- Measured team delivery, maturity, and performance and reviewed metrics with teams regularly to identify improvement opportunities and develop plans to achieve them.
SCRUM MASTER
Otis
04.2018 - 10.2019
- Coordinated, ran, and managed the Scaled Agile Framework -SAFe PI and other SAFe ceremonies.
- Assisted Product Owners in managing the product backlog and supported Scrum framework for monthly sprint releases while also onboarding and training 10 team members on agile mindsets, processes, and frameworks.
- Provided extensive guidance on Scaled Agile scrum processes and methodologies to highly effective teams to improve quality and productivity.
SCRUM MASTER
Softrams
01.2016 - 04.2018
- Generated an on-time delivery rate of 96% by leading and coordinating daily stand-ups, sprint planning, sprint demos, sprint retrospectives, and backlog refinements.
- Improved employee retention 15% by building trust and safe environments where problems could be raised without fear of blame.
- Coached team members help them make decisions and mediate conflicts while also cultivating the developer team's self-organization.
Education
BBA - Business Administration And Management
University of Maryland
MD05-2016
Skills
- Agile methodology and principles
- Risk management
- Project coordination
- Scrum processes
- Time management and facilitation
- Cross-functional collaboration
- Product roadmap execution
- Continuous improvement processes
- Jira and project management
- Critical thinking and problem-solving
- Teamwork and trust-building approach
- Servant leadership
- Coaching and mentoring
Education And Professional Development
- Project Management Professional (current candidate)
Languages
English
Professional
Spanish
Professional
Certification
Certified SAFe 5 Master
Timeline
SENIOR SCRUM MASTER/DELIVERY MANAGER
Kroger
11.2022 - Current
SENIOR SCRUM MASTER/PROJECT MANAGER
Ascension Health
03.2021 - 11.2022
Agile Delivery Lead
TK Elevator
10.2019 - 03.2021
SCRUM MASTER
Otis
04.2018 - 10.2019
SCRUM MASTER
Softrams
01.2016 - 04.2018
BBA - Business Administration And Management
University of Maryland