Summary
Overview
Work History
Education
Skills
Timeline
AssistantManager
Prabhakar Doddaballapur

Prabhakar Doddaballapur

St Louis,MO

Summary

Talented Senior Project Manager with excellent client oversight and issue resolution talents. Highly effective overseeing multiple tasks and employees at once. Experienced Senior Project Manager gifted at meeting tight deadlines, driving business opportunities and working well in team-based environments. Engaging and personable to manage key milestones and deliver exemplary customer service.

Overview

22
22
years of professional experience

Work History

Scrum Master Cum Senior Project Manager

Microsoft Corporation
01.2022 - 10.2022
  • Closely collaborated with project members to identify and quickly address problems
  • Oversaw large portfolio of projects to support teams, report progress and influence positive outcomes for key stakeholders
  • Maintained schedules to meet key milestones at every project phase
  • Communicated project plans and progress to key stakeholders and project contributors
  • Kept project on schedule and within budget while serving as project leader
  • Recorded all project costs and expenses and aligned with project budget
  • Directed changes to project scope and cost and implemented appropriate change management processes to keep project on track
  • Collaborated with business users, technical teams, database administrators and testing teams during kickoff meetings, joint application designing and planning sessions to validate requirements
  • Managed 5 project teams in Agile environment, realizing success through application of SDLC and Scrum methodologies and exceptional leadership skills
  • Actively worked on Integration of Intune devices and SCCM related incidents that occur at level 4 and resolved them successfully
  • Work closely with site reliability Engineering team to ensure service availability and reliability of 500 k devices managed through endpoint management product
  • Scheduled regular meetings on Windows 365 , APM, SCCM and Scrum and other meetings to provide update on progress made on SOW and client expectation.

Scrum Master Cum Senior Project Manager

Neiman Marcus Group Ltd
01.2021 - 12.2021
  • Closely collaborated with project members to identify and quickly address problems
  • Oversaw large portfolio of projects to support teams, report progress and influence positive outcomes for key stakeholders
  • Maintained schedules to meet key milestones at every project phase
  • Communicated project plans and progress to key stakeholders and project contributors
  • Coordinated workshops for employees to better understand company mission, streamlining daily activities and aligning worker and company priorities
  • Decreased training time by designing effective new training programs
  • Wrote contracts for company employees, working towards satisfactory agreement between executives, employees and personal goals.

Scrum Master

Meijer Inc
01.2020 - 12.2020
  • Cum Project Management
  • Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews and sprint retrospectives
  • Led sprint reviews, daily scrums and planning meetings to realize full team engagement
  • Managed product backlog and supported Scrum framework for monthly sprint releases
  • Collaborated with product owners, team members, technologists and other scrum masters to define solutions and drive progress
  • Assessed each scrum team member's responsibilities and delegated tasks to balance each employee's workload
  • Worked effectively with multiple Scrum teams both internally and off-shore
  • Provided extensive guidance on Agile scrum processes and methodologies to highly effective teams with goals of improving quality and productivity
  • Investigated and corrected or escalated project problems
  • Built and utilized reporting systems to keep customers and management in loop with latest information.

Software Performance Testing Manager

Delta Air Lines, Inc
05.2018 - 12.2019
  • Collaborated with QA team to test software quality through manual and automated testing
  • Defined, created and controlled testing environments for successful software deliverables
  • Coordinated work with various teams to solve problems and improve efficiency for software testing and automation
  • Fixed identified issues to increase productivity and boost workflows
  • Assessed software bugs and compiled findings along with suggested resolutions for development team members
  • Collaborated with developers and product owners to stay current on product features and intended functionality
  • Gathered data on integration issues and vulnerabilities and outlined improvement recommendations
  • Supported test review, defect control and configuration management within delivery pipeline
  • Directed off-site teams completing curb side baggage issue tests to support successful product development stages and releases
  • SNAPP refactoring projects is an effort to rewrite the SNAPP application with modern technology and platform
  • SNAPP was built on GWT platform to Angular JS 2.0
  • Single Network Application (SNAPP) is an innovative industry leading application which addresses curb side baggage drops, check-in and baggage service
  • Validated both Sales force and Oracle DB for consistency in data that was getting validated.

Performance Testing Architect

GM
01.2017 - 02.2018
  • Conducted load, stress and endurance tests using HP Load Runner Controller to simulate realistic user activities
  • Reviewed scalability, performance and load balancing of each application
  • Gathered and defined business and functional requirements for each program
  • Used monitoring tools like Dynatrace and BMC Petrol and Sniffer tools on frequent basis
  • Documented testing procedures for developers and future testing use
  • Advised developers on problems with databases, performance and other issues
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity
  • Carried out day-day-day duties accurately and efficiently
  • Coordinated and monitored work of co-located and remote teams
  • Configured 250 servers in Site-Scope for CPU / Memory/ DB / JVM Connections were configured using Site Scope
  • Effectively used Amazon Cloud Services AWS Hybrid Cloud and Public Cloud to run series of tests to check stability of the cloud platforms
  • Supported Test Readiness Reviews (TRR) and System Verification Reviews (SVR) through gathering verification artifacts
  • Used HP ALM, Performance Center, HP LR 12.53, VuGen 12.53 cONTROLLER 12,53, Analysis , Site Scope and DynaTrace on On-Star application
  • Tested functional and compatibility of new programs or updates in comparison to existing applications.

ACS
08.2016 - 12.2016
  • Mayo Clinic Health System
  • Evaluated current processes to develop improvement plans
  • Compiled research data and gave professional presentations highlighting finds and recommended optimizations
  • Reviewed internal systems and organized training plans to address areas in need of improvement
  • In Order to keep project update to date, scope changes and Project Management processes were kept on track with SOW
  • Applied extensive expertise in System Development Lifecycle (SDLC) methodologies and Agile project management techniques to manage multiple project teams
  • IBM DB2 and Sybase databases were tested by running load tests using both AWS and AZURE cloud-based platforms
  • Effectively used AWS Web Services and AZURE DevOps and teams to create Scrum Board to provide demo to the client

Project Manager

CVS Caremark, Mozido Inc
01.2014 - 12.2014
  • Identified plans and resources required to meet project goals and objectives
  • Managed projects from procurement to commission
  • Developed and initiated projects, managed costs, and monitored performance
  • Achieved project deadlines by coordinating with contractors to manage performance
  • Increased team performance from 50% to 85% by automating and performance testing various functionalities
  • Responsible for creation / review / approval of Project Plans / Test Plans / Strategy Document and Wiki development
  • Responsible for carrying out tests using HP Performance Center for a highly complex application
  • Developed various test scripts using various protocols like HTTP/HTML, Citrix ICA, SAP Protocol in this project
  • Responsible for creation of guidelines document on performance testing using LISA and HP Load Runner
  • Responsible for evaluation of the software product developed by third party vendors.

Director Performance Testing

Fidelity Investments
01.2011 - 12.2013
  • Directed quality assurance teams, shortened validation turnaround times and reduced customer complaints
  • Drafted internal QA policies on factors such as design controls, product realization activities, validation techniques and more
  • Interfaced directly with high-level executives within client companies, addressing concerns and correcting perceived faults to maintain smooth customer relationships
  • Established and tracked quality department goals and objectives
  • Achieved team goals through formalized training plans, coaching and performance management
  • Led change and transformation across business areas to deliver benefits and align company resources
  • Managed, trained and motivated Performance Testers and Managers to continuously improve knowledge and abilities in Disaster Recovery and data transfer teams
  • Supervised 200 employees on offshore and onsite shift, overseeing efficiency of testing activities are matching with SOW
  • Made decisions on billing both Onsite and offshore working at various locations of Fidelity Investments
  • Supported top-level decision-making and strategy planning, forging productive relationships with top leaders and serving as key advocate for various personnel issues
  • Built loyal account base and long-term business relationships with various accounts
  • Provided exceptional customer service to customers, increasing customer loyalty 50 %.

Senior Performance Testing Architect

COMSYS
01.1998 - 12.2010
  • Various companies worked during this period has been outlined below for reference:

Education

Master of Science - Statistics

Jnana Bharathi
Bangalore
05.1985

Bachelor of Science - Statistics

Government Science College
Bangalore
05.1983

Skills

  • Change Management Process
  • Project Goals and Milestones
  • Scrum Methodology
  • Material and Labor Scheduling
  • Agile Principles
  • Scheduling Releases
  • Six Sigma Methodologies
  • Team Meetings
  • Client Relations
  • Project Proposals
  • Microsoft Office
  • Leading Projects
  • Microsoft Teams
  • Best Practices and Methodologies

Timeline

Scrum Master Cum Senior Project Manager

Microsoft Corporation
01.2022 - 10.2022

Scrum Master Cum Senior Project Manager

Neiman Marcus Group Ltd
01.2021 - 12.2021

Scrum Master

Meijer Inc
01.2020 - 12.2020

Software Performance Testing Manager

Delta Air Lines, Inc
05.2018 - 12.2019

Performance Testing Architect

GM
01.2017 - 02.2018

ACS
08.2016 - 12.2016

Project Manager

CVS Caremark, Mozido Inc
01.2014 - 12.2014

Director Performance Testing

Fidelity Investments
01.2011 - 12.2013

Senior Performance Testing Architect

COMSYS
01.1998 - 12.2010

Master of Science - Statistics

Jnana Bharathi

Bachelor of Science - Statistics

Government Science College

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Prabhakar Doddaballapur