Francisco Reyes
Houston
Summary
Proven track record in sales strategy execution and inventory management, driving client satisfaction and loyalty. Skilled in mentoring and training, work environment.
As customer service professional, brings valuable experience in addressing and resolving customer issues effectively. Known for strong focus on team collaboration and achieving positive outcomes. Reliable and adaptable with excellent communication and problem-solving skills.
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
13
13
years of professional experience
Work History
Warehouse Loader
WSI
07.2015 - 11.2025
- Operated forklifts and pallet jacks to efficiently load and unload materials.
- Organized inventory in designated areas for optimized accessibility and accuracy.
- Ensured compliance with safety protocols during loading operations to minimize risks.
- Monitored stock levels and reported discrepancies to maintain inventory integrity.
- Collaborated with team members to enhance workflow efficiency during peak periods.
- Trained new hires on loading procedures and safety practices to ensure consistency.
Sales Agent
Tmobile
12.2013 - 06.2015
- Developed strong customer relationships to enhance client satisfaction and loyalty.
- Executed sales strategies to achieve monthly targets and increase market share.
- Trained new team members on product knowledge and effective sales techniques.
- Analyzed customer needs to provide tailored solutions and improve service delivery.
- Collaborated with cross-functional teams to optimize promotional campaigns and events.
- Developed strong relationships with clients through excellent customer service and regular followups.
- Assisted call-in customers with questions and orders.
Furniture Sales Associate
Serranos Furniture
02.2014 - 03.2015
- Assisted customers in selecting furniture that meets their style and budget preferences.
- Provided product knowledge and demonstrations to enhance customer buying decisions.
- Collaborated with team members to maintain an organized and visually appealing showroom.
- Processed transactions efficiently using point-of-sale systems, ensuring accurate sales records.
- Developed strong relationships with repeat clients, fostering loyalty and trust in services offered.
Lead Operator
Keenan Farms
07.2012 - 11.2013
- Oversaw daily operations to ensure compliance with safety and quality standards.
- Mentored and trained junior operators on equipment usage and safety protocols.
- Implemented process improvements that enhanced operational efficiency and reduced downtime.
- Coordinated workflow among team members to optimize production schedules and output.
- Developed training materials for new hires, enhancing onboarding experience and knowledge retention.
- Collaborated with management to strategize resource allocation for peak production periods.
- Assigned tasks to team members based upon individual strengths and experience, realizing productivity and workflow improvements.
Timeline
Warehouse Loader
WSI
07.2015 - 11.2025
Furniture Sales Associate
Serranos Furniture
02.2014 - 03.2015
Sales Agent
Tmobile
12.2013 - 06.2015
Lead Operator
Keenan Farms
07.2012 - 11.2013