Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Francisco Rivera

Houston,Texas

Summary

Dynamic Kitchen Manager at Pappas Bar-B-Q with a proven track record in staff training and food safety. Expert in inventory management and fostering teamwork, driving sales through exceptional customer service. Recognized for maintaining high standards in a fast-paced environment while mentoring over 60 team members to achieve operational excellence.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Kitchen Manager

Pappas Bar-B-Q
02.2017 - Current
  • Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
  • Scheduled and received food and beverage deliveries, adhering to food cost and budget.
  • Checked and tested foods to verify quality and temperature.
  • Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
  • Scheduled over 60 staff members while accommodating schedule requests and time-off.
  • Played a key role in driving sales by assisting customers and recommending solutions that met their needs.
  • Adapted quickly to a demanding, high-end restaurant that is recognized as number one in sales, in its concept.

Sales Associate

Foot Action
01.2016 - 06.2018
  • Organized racks and shelves to maintain store visual appeal.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Thrived in a competitive retail environment by assisting customers with fashion choices and promoting new apparel out.

Education

No Degree - Communications

Texas Southern University
Houston, TX

No Degree - Communications

San Jacinto College
Pasadena, TX

Skills

  • Multitasking and organization
  • Customer service
  • Food safety
  • Inventory management
  • Staff training and development
  • Food preparation
  • Attention to detail
  • Team collaboration and leadership
  • Goal setting

Accomplishments

    Accepted a per diem opportunity in Dallas, ensuring customer satisfaction through consistent, high-quality recipe execution.

Certification

Food handlers certification.



Timeline

Kitchen Manager

Pappas Bar-B-Q
02.2017 - Current

Sales Associate

Foot Action
01.2016 - 06.2018

No Degree - Communications

Texas Southern University

No Degree - Communications

San Jacinto College

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