Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Timeline
Generic

Francisco Rosario

Webster,MA

Summary

Successful at assessing and understanding problems and developing proactive, successful solutions to meet customer needs and maximize system performance. Positive, upbeat and committed to continuous professional development.

Overview

7
7
years of professional experience
1
1
Certification

Work History

HVAC Technician

Jamie Oil
Ashland, MA
11.2021 - 09.2024
  • Installed, repaired and maintained residential HVAC equipment, including furnaces, air conditioners, heat pumps and duct systems.
  • Performed preventive maintenance on HVAC systems to ensure peak performance and energy efficiency.
  • Diagnosed and identified faulty components in malfunctioning HVAC systems using specialized testing tools.
  • Repaired or replaced defective parts such as compressors, motors, fans and other components in heating and cooling systems.
  • Resolved customer complaints regarding installation or service issues in a timely manner.
  • Documented all repair work performed on HVAC units according to company standards.
  • Maintained records of all repairs and maintenance activities for future reference purposes.
  • Provided customers with information about new technologies available for their heating and cooling system upgrades.

Package Handler

FedEx Ground
West Boylston, MA
06.2020 - 06.2021
  • Loaded and unloaded packages from delivery vehicles with manual and powered equipment.
  • Inspected packages for damages or defects and recorded any issues found.
  • Labeled parcels accurately according to company guidelines.
  • Utilized computer systems for tracking orders, printing labels, and preparing reports.
  • Assisted in training new employees on package handling processes.

Overnight Grocery Clerk

Whole Foods Market Inc
Shrewsbury, MA
05.2019 - 06.2020
  • Verified prices and descriptions of items on shelves to ensure accuracy.
  • Stocked shelves with incoming merchandise from backroom inventory.
  • Maintained cleanliness of store by sweeping, mopping, and organizing shelves.
  • Restocked coolers and freezers throughout the night shift.
  • Checked expiration dates on food products to ensure freshness for customers.

Front End/Grocery Team Member

Market Basket
Oxford, MA
09.2017 - 05.2019
  • Stocked shelves with merchandise and rotated products to ensure freshness.
  • Assisted customers in locating items, answered questions about product features and prices.
  • Operated cash register efficiently and accurately during checkout process.
  • Provided excellent customer service by greeting customers, responding to inquiries, and resolving complaints in a professional manner.
  • Unloaded trucks of incoming merchandise onto sales floor safely and efficiently.

Education

High School Diploma -

Oxford High School
Oxford
06-2018

Skills

  • Oil burner maintenance and service
  • Talking with customers
  • Analytical thinker
  • Fast learner
  • Asking the right questions

Certification

  • EPA Type 2&3
  • Oil Burner Certificate
  • Pro Press/Mega Press Certified

Affiliations

  • Cars
  • Video Games/Anime

Timeline

HVAC Technician

Jamie Oil
11.2021 - 09.2024

Package Handler

FedEx Ground
06.2020 - 06.2021

Overnight Grocery Clerk

Whole Foods Market Inc
05.2019 - 06.2020

Front End/Grocery Team Member

Market Basket
09.2017 - 05.2019

High School Diploma -

Oxford High School

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Francisco Rosario