Francisco Rosario
Webster,MA
Summary
Successful at assessing and understanding problems and developing proactive, successful solutions to meet customer needs and maximize system performance. Positive, upbeat and committed to continuous professional development.
Overview
7
7
years of professional experience
1
1
Certification
Work History
HVAC Technician
Jamie Oil
Ashland, MA
11.2021 - 09.2024
- Installed, repaired and maintained residential HVAC equipment, including furnaces, air conditioners, heat pumps and duct systems.
- Performed preventive maintenance on HVAC systems to ensure peak performance and energy efficiency.
- Diagnosed and identified faulty components in malfunctioning HVAC systems using specialized testing tools.
- Repaired or replaced defective parts such as compressors, motors, fans and other components in heating and cooling systems.
- Resolved customer complaints regarding installation or service issues in a timely manner.
- Documented all repair work performed on HVAC units according to company standards.
- Maintained records of all repairs and maintenance activities for future reference purposes.
- Provided customers with information about new technologies available for their heating and cooling system upgrades.
Package Handler
FedEx Ground
West Boylston, MA
06.2020 - 06.2021
- Loaded and unloaded packages from delivery vehicles with manual and powered equipment.
- Inspected packages for damages or defects and recorded any issues found.
- Labeled parcels accurately according to company guidelines.
- Utilized computer systems for tracking orders, printing labels, and preparing reports.
- Assisted in training new employees on package handling processes.
Overnight Grocery Clerk
Whole Foods Market Inc
Shrewsbury, MA
05.2019 - 06.2020
- Verified prices and descriptions of items on shelves to ensure accuracy.
- Stocked shelves with incoming merchandise from backroom inventory.
- Maintained cleanliness of store by sweeping, mopping, and organizing shelves.
- Restocked coolers and freezers throughout the night shift.
- Checked expiration dates on food products to ensure freshness for customers.
Front End/Grocery Team Member
Market Basket
Oxford, MA
09.2017 - 05.2019
- Stocked shelves with merchandise and rotated products to ensure freshness.
- Assisted customers in locating items, answered questions about product features and prices.
- Operated cash register efficiently and accurately during checkout process.
- Provided excellent customer service by greeting customers, responding to inquiries, and resolving complaints in a professional manner.
- Unloaded trucks of incoming merchandise onto sales floor safely and efficiently.
Education
High School Diploma -
Oxford High School
Oxford06-2018
Skills
- Oil burner maintenance and service
- Talking with customers
- Analytical thinker
- Fast learner
- Asking the right questions
Certification
- EPA Type 2&3
- Oil Burner Certificate
- Pro Press/Mega Press Certified
Affiliations
- Cars
- Video Games/Anime
Timeline
HVAC Technician
Jamie Oil
11.2021 - 09.2024
Package Handler
FedEx Ground
06.2020 - 06.2021
Overnight Grocery Clerk
Whole Foods Market Inc
05.2019 - 06.2020
Front End/Grocery Team Member
Market Basket
09.2017 - 05.2019
High School Diploma -
Oxford High School
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