Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Francisco Santillan

Brownsville,TX

Summary

Dedicated Rideshare Driver with over 6,048 rides and counting of experience transporting passengers and accomplishing deliveries. Recognized for consistently exceeding customer expectations for quick response and pleasant transport experiences. Consistently high revenue producer with outstanding safety record. Reliable candidate eager to leverage knowledge in logistics and transportation management. Strong communication and negotiation skills to oversee customs clearance and legal requirements. Flexible and excels under pressure in fast-paced environment.

Overview

9
9
years of professional experience

Work History

UBER/LYFT Driver

Independent Contractors
04.2022 - Current
  • 3,698 trips completed with Uber
  • 2,350 trips completed with Lyft
  • Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness, and customer service.
  • Followed company guidelines and policies when interacting with passengers.
  • Built and maintained positive relationships with passengers by providing friendly and professional service.
  • Planned routes based on knowledge of local areas, GPS information and customer preferences.
  • Placed safety as top priority for rides and followed community guidelines for engaging emergency personnel.
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Responded to passenger concerns and complaints politely and professionally.
  • Assisted elderly and disabled passengers entering and exiting shuttle.
  • Inspected vehicle regularly to identify and handle upkeep needs and maintain professional appearance for customers.

RECEIVING ASSOCIATE

FREIGHT, The Home Depot
09.2018 - 07.2022
  • Unloaded pallets and deliveries and organized products in warehouse.
  • Conducted counts and audits of inventories to identify and resolve discrepancies in records.
  • Organized storage areas to optimize materials movements and minimize labor hours.
  • Recorded regular progress and issues with products.
  • Assisted in loading and unloading merchandise from delivery trucks while maintaining safety protocols to avoid workplace accidents.
  • Loaded and unloaded trucks.
  • Maintained tidy, organized and safe work area to comply with cleanliness standards.
  • Utilized proper lifting techniques to facilitate safe and efficient handling of freight.
  • Monitored and managed stock levels of goods to verify availability of products.
  • Collaborated with team members to resolve challenges and improve productivity.
  • Utilized forklift or pallet truck to load, unload, transport and store goods.
  • Packed, secured, labeled and applied postage to materials to prepare items for shipment.
  • Lifted, moved and handled various building materials throughout yard using forklifts and pallet jacks.

SALES ASSOCIATE

Target Corporation
10.2014 - 08.2018
  • Received incoming merchandise and stored in correct stock locations.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.


Education

BBA - Business Management

The University of Texas Rio Grande Valley
Brownsville, TX
07.2024

Associate of Applied Science - Business

Texas Southmost College
Brownsville, TX
12.2023

Associate of Science - Medical Practice Management

KAPLAN COLLEGE
Brownsville, TX
05.2015

High School Diploma -

GLADYS PORTER HIGH SCHOOL HIGH SCHOOL
Brownsville, TX

Skills

  • Relationship Building
  • Strategy
  • Conflict-Solution
  • Cross-Cultural Communications
  • Ethics
  • Delegation
  • Multitasking
  • Physical endurance

Languages

English
Spanish

Timeline

UBER/LYFT Driver

Independent Contractors
04.2022 - Current

RECEIVING ASSOCIATE

FREIGHT, The Home Depot
09.2018 - 07.2022

SALES ASSOCIATE

Target Corporation
10.2014 - 08.2018

BBA - Business Management

The University of Texas Rio Grande Valley

Associate of Applied Science - Business

Texas Southmost College

Associate of Science - Medical Practice Management

KAPLAN COLLEGE

High School Diploma -

GLADYS PORTER HIGH SCHOOL HIGH SCHOOL

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Francisco Santillan