Updated contact lists regularly to maintain accuracy of information.
Provided superior customer service by responding to inquiries in an efficient and friendly manner.
Received payments and recorded receipts for services.
Checked visitors in and directed or escorted to appropriate departments and personnel.
Greeted visitors warmly and ensured they had a positive experience.
Maintained tidy, presentable reception area with necessary stationary and materials.
USPS Mail Carrier
United States Postal Service
Brooklyn
09.2020 - 08.2022
Maintained accurate records of deliveries and postal transactions.
Collaborated with team members to ensure timely mail distribution.
Provided assistance in sorting large volumes of mail at post office facility.
Obtained signed receipts for registered, certified and insured mail, collecting associated charges and completing necessary paperwork.
Prep/Volunteer
The Salvation Army
Manhattan
11.2018 - 08.2020
Packing bags filled with essential needs and food to give to the poor, needy, or homeless.
Fresh on site, plating food as the people were coming to get hot meals in all four seasons.
Stood outside to provide information of shelters or showers, clothes or shoes, masks or gloves, prayer or hugs, and everything and anything they needed.
Daily meeting with supervisors, organizers and volunteers to communicate our goals, safety, and to provide accurate service to the people.