customer friendly and polite, willing and eager to learn, dependable
Overview
6
6
years of professional experience
Work History
Guest Advocate
Target
02.2024 - Current
Increased guest satisfaction by engaging in friendly conversations and offering personalized recommendations.
Handled returns and exchanges professionally, maintaining positive relationships with guests while adhering to company policies.
Assisted coworkers when needed in various departments in order to maintain smooth functioning of the store.
Investigated and resolved customer inquiries and complaints quickly.
Assisted guests with purchases, ensuring accurate transactions and efficient payment processing.
Provided prompt assistance at checkout counters, reducing wait times for guests during peak hours.
Resolved guest concerns efficiently, ensuring a positive outcome for both the guest and the company.
Maintained a clean and inviting store environment, contributing to a pleasant shopping experience for guests.
Exhibited high energy and professionalism when dealing with clients and staff.
Casher/Stocker
Dollar Tree
08.2023 - 10.2023
Check out customers be nice and kind always help the customer with their needs stock when I didn't have a line of clients and on some days I would help with closing at the beginning and end of my shift we would count the tills
Masonry Apprentice
Pacific Shores Masonry
06.2019 - 12.2020
Break and or cut material to required size, mix mortar, grout and spread it into a slab or foundation, clean excess mortar with trowels and other hand tools, and construct masonry walls
DIY Sales
AutoZone
03.2020 - 05.2020
Ensure maximum productivity, training high performing autozoners in a safe environment, controlling expenses and controlling shrink, and remain complaint with company procedures in accordance with AutoZone's expectations
Line Worker
APIO/CURATION FOOD inc.
03.2020 - 05.2020
Working on the packaging assembly lines and packaging the products, effective cleaning and Maintenances of the equipment used, and ensure safe and clean work environment
Produce Clerk
Megamart Supermarket
11.2018 - 06.2019
Removing expired products from displays, assisting shoppers in their daily needs, by bagging purchases made at the checkout stands, and always be nice and friendly and courteous
Education
General Studies
George Wythe High School
Richmond, VA
05.2014
Skills
Masonry
Produce
Bilingual
Assembly line
Management
Customer service
Computer skills
Typing
Auto parts sales
Welding
Agriculture
Cash register
Stocking
Personal Information
Work Permit: Authorized to work in the US for any employer