Francisco Urbano
Scottsdale,AZ
Summary
Dedicated Automotive Technician with a strong work ethic and expertise in engine repair, honed at Acura of Peoria. Proven track record in troubleshooting complex issues and enhancing customer satisfaction through meticulous service. Skilled in using advanced diagnostic tools and maintaining high safety standards, ensuring optimal vehicle performance and reliability.
Overview
22
22
years of professional experience
Work History
Automotive Technician
Acura of Peoria
Peoria, AZ
11.2024 - Current
- Diagnosed vehicle issues using advanced diagnostic tools and systems.
- Performed routine maintenance tasks including oil changes, tire rotations, and brake inspections.
- Assisted in troubleshooting electrical and mechanical problems in various vehicle models.
- Collaborated with team members to improve workflow efficiency and service quality.
- Participated in ongoing training to stay current with automotive technology advancements.
- Ensured compliance with safety standards and regulations during all repair operations.
- Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Improved vehicle performance by conducting thorough diagnostic tests and repairing or replacing faulty components.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
Automotive Technician
Right Honda
Scottsdale, AZ
09.2022 - 11.2024
- Educated customers on vehicle maintenance practices and repair procedures.
- Maintained accurate records of repairs and services performed on vehicles.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Changed, rotated, and balanced tires on different types of vehicles.
- Enhanced customer satisfaction by providing timely and accurate repair estimates for various automotive issues.
- Analyzed and located malfunctions in brakes, motors, switches, and control systems.
- Achieved consistency across all repairs by strictly following manufacturer guidelines and using OEM parts whenever possible.
- Used specialized tools to detect leaks in gas and refrigerant systems.
- Diagnosed complex electrical issues, restoring vehicle functionality.
- Repaired and replaced worn and damaged components.
- Analyzed vehicle data using advanced diagnostic equipment.
- Utilized special alignment equipment and wheel-balancing machines to align wheels, axles, frames and steering mechanisms of automobiles.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
Automotive Technician
Show Case Honda
Phoenix, AZ
03.2019 - 09.2022
- Upheld high safety standards in the workplace by following proper protocols when handling hazardous materials and utilizing protective gear as needed.
- Increased workshop efficiency by effectively organizing tools, equipment, and workspace for easy access during repairs.
- Performed safety and emissions inspections.
- Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
Automotive Technician
Super Store Subaru
Gilbert, AZ
05.2009 - 03.2019
- Trained and coached junior employees on procedures for completing various types of repairs and maintenance on cars and light trucks.
- Completed customer orders and warranty services according to manufacturer specifications.
- Reduced vehicle downtime with meticulous preventative maintenance services, extending the life of customers'' vehicles.
- Delivered superior results under tight deadlines, managing multiple concurrent projects without compromising quality or attention to detail.
Automotive Technician
Honda Super Station
Mesa, AZ
04.2004 - 03.2007
- Maintained accurate records of time and materials required to perform repairs and service.
- Tested newly installed equipment to determine proper functionality and compliance with regulations.
- Contributed to business growth through exceptional customer service, leading to increased repeat clientele and positive word-of-mouth referrals.
- Elevated shop reputation with outstanding troubleshooting abilities that led to quick identification of complex issues not easily diagnosed by others.
Education
Associate of Science - Automotive Engineering
Universal Technical Institute
Phoenix, AZ02.2000
Skills
Strong work ethic
Changing tires
Attention to detail
Engine repair
Valid Driver's license
Hand and power tools
Brake systems understanding
Replacing parts
Troubleshooting skills
Fluid exchanges
Brake systems
Inspecting vehicles
Steering systems
Timeline
Automotive Technician
Acura of Peoria
11.2024 - Current
Automotive Technician
Right Honda
09.2022 - 11.2024
Automotive Technician
Show Case Honda
03.2019 - 09.2022
Automotive Technician
Super Store Subaru
05.2009 - 03.2019
Automotive Technician
Honda Super Station
04.2004 - 03.2007
Associate of Science - Automotive Engineering
Universal Technical Institute