Francisco Valladares
Boca Raton,FL
Summary
Experienced hospitality professional with 12+ years in various roles, culminating in General Manager position. Recognized for developing high-performing teams and implementing financial strategies that improve guest experiences. Strong background in food and wine knowledge, labor management, and operational efficiency. Focused on achieving business objectives through strategic planning and effective team collaboration. I thrive in high-volume environments, delivering exceptional results while fostering a culture of professionalism and mentorship.
Overview
11
11
years of professional experience
1
1
Certification
Work History
General Manager
CVI.CHE 105
Boca Raton, USA
01.2025 - 12.2025
- Managed approximately $220,000 in weekly sales while establishing operating systems, training cadence, and service standards.
- Improved service quality scores by 80% through standards, coaching, and training cadence.
- Reduced food costs by 15% and liquor inventory by 21% via tighter inventory controls and waste reduction.
- Recruited, trained, and led a team of over 100; decreased turnover by 5%.
- Implemented menu engineering and promotions; increased average check by 29.39%, and ranked #2 company-wide at $71.56 guest check average.
- Drove a significant increase in positive online reviews, and helped achieve a #1 ranking on Google and Yelp in East Boca Raton.
- Collaborated with corporate leadership on manager training manuals, Steps of Service, and Wine Knowledge classes.
- Selected for the CVI.CHE 105 Sawgrass hiring team due to HR/onboarding strength.
- Personally trained FOH staff (servers, bartenders, hosts), including team members new to hospitality, into high-performing, knowledgeable sellers.
- Create schedules, control labor to match demand, and service standards.
Bar Manager & FOH Manager
Salt 7
Fort Lauderdale, USA
09.2021 - 12.2024
- Led a 30+ person team; managed approximately $185,000 in weekly sales.
- Negotiated and secured reinstatement of a suspended liquor license (major operational and revenue win).
- Oversaw staffing, training, scheduling, inventory, vendor relations, and nightly accounting.
- Maintained profitability through cost control, workflow systems, compliance, and deep-clean readiness standards.
Prep / Server / Bartender / Bar Manager
Earl's Kitchen + Bar
Dadeland, Miami, USA
04.2015 - 09.2019
- Received multiple promotions across roles; built a deep FOH/bar execution foundation.
- Awards: Soul Earl's Partner Award (2016); Best Mixologist (2017).
- Opening teams: Tysons Corner (VA, 2015), and Prudential Center (Boston, 2017).
- I was in charge of inventory and worked with higher management to place orders.
- Supervising the bar team, making sure that service and cocktails were executed to company standards.
Education
A.A.S. - Culinary Arts
Universidad Interamericana
San Juan, Puerto Rico01.2015
Skills
- Guest experience enhancement
- Urgency-driven results delivery
- KPI analysis and financial reporting
- Cost management and labor discipline
- Purchasing strategy and inventory control
- Staff training methodologies
- Onboarding effectiveness strategies
- Organizational communication skills
- Professionalism and emotional intelligence
- Mentorship and team development
- Productivity maintenance in high-volume environments
- Service efficiency through labor control
- Budget-protecting purchasing alignment with sales
- Brand reputation and guest satisfaction focus
- Standards for compliance, cleanliness, and readiness
- Gracious spirit of hospitality
Team Leadership Impact
- Leader who loves bringing people up and developing talent
- Strong trainer across all FOH positions
- Mentorship-forward leadership; desire to teach staff and interns
- Creates positive culture through feedback, clarity, and accountability
My philosophy is to lead with standards and heart. I set clear expectations, coach daily, and develop people into confident professionals. The best luxury service comes from disciplined preparation, calm leadership, and a team that feels valued and trained.
Systems & Tools
- POS: Toast, Aloha, Micros, Square.
- Scheduling: HotSchedules, 7Shifts.
- Inventory: Craftable.
- Reporting/PM: Monday.com, Microsoft Excel, Google Sheets
Certification
- ManageFirst Program (National Restaurant Association)
- ServSafe Certified
- Food Handler Certification
- Alcohol Safety / TIPS Certification
Languages
English
Full Professional
Spanish
Full Professional
Accomplishments
"Soul" Earl's Partner Award (2016)
Timeline
General Manager
CVI.CHE 105
01.2025 - 12.2025
Bar Manager & FOH Manager
Salt 7
09.2021 - 12.2024
Prep / Server / Bartender / Bar Manager
Earl's Kitchen + Bar
04.2015 - 09.2019
A.A.S. - Culinary Arts
Universidad Interamericana