Head Server
Cvi.Che 105
12.2018 - 09.2023
- Providing information to costumers to help food and beverage selections.
- Presenting choices in a prompt and efficient manner and maintaining dining ambiance with an enthusiastic attitude.
- Trained new staff on restaurant operations and policies to strengthen performance.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Assigned work tasks and coordinated activities of dining room personnel to provide prompt and successful service to patrons.
- Modeled strategies to wait staff for delivering exceptional and friendly service to every guest, every time.