Head Server
Glen Eagle Golf And Country Club
Naples , FL
2006.12 - Present
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Trained new staff on restaurant operations.
- Greeted new customers, discussed specials and took drink orders.
- Upheld high standards of professionalism when dealing with customer issues.
- Oversaw daily operations of all members of service.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Cultivated warm relationships with regular customers.
- Worked in management position during supervisors absence
- Prepared payroll.
- Corrected any chit errors.
- Posted daily specials on jonas.
- Set up,served,broke down large and small banquets.
- Inventory of liquor on a monthly basis.
