Summary
Overview
Work History
Education
Skills
Timeline
Generic

Colleen Tamke

Server/Bartender
Naples,FL

Summary

Motivated Head Server with 14 years of experience in Country Club dining establishments. Friendly Head Server with significant track record of creating excellent service environments. Maintain loyal customer base by building personal relationships with guests. Systematically train and support servers every day to maximize team success.

Overview

Work History

Head Server

Glen Eagle Golf And Country Club
Naples, FL
12.2006 - Present
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Trained new staff on restaurant operations.
  • Greeted new customers, discussed specials and took drink orders.
  • Upheld high standards of professionalism when dealing with customer issues.
  • Oversaw daily operations of all members of service.
  • Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
  • Cultivated warm relationships with regular customers.
  • Worked in management position during supervisors absence
  • Prepared payroll.
  • Corrected any chit errors.
  • Posted daily specials on jonas.
  • Set up,served,broke down large and small banquets.
  • Inventory of liquor on a monthly basis.

Education

No Degree -

William Paterson University of New Jersey
Wayne, NJ

Skills

    High-volume dining

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Timeline

Head Server

Glen Eagle Golf And Country Club
12.2006 - Present

No Degree -

William Paterson University of New Jersey
Colleen TamkeServer/Bartender