Francisco Vicente
Houston
Summary
Versatile and results-driven professional with extensive experience as a Diesel Technician at T&C Diesel Mechanic Services and as a Restaurant Manager at Taco Cabana. Excelled in overhauling engines and enhancing financial controls, demonstrating superior troubleshooting skills and operations management. Achieved significant improvements in efficiency and customer satisfaction, leveraging a blend of technical expertise and leadership abilities.
Overview
11
11
years of professional experience
Work History
Diesel Technician
T&C Diesel Mechanic Services
08.2017 - Current
- Removed components and completed repairs or installed new replacements.
- Completed warranty services and submitted required paperwork.
- Adhered to safety regulations while servicing vehicles, preventing injuries and accidents.
- Assessed engines to inform preventive maintenance work.
- Used specialized tools and equipment to diagnose and repair issues with diesel engines.
- Maintained safe working conditions by keeping shop areas clean and free from unneeded items.
- Replaced and repaired fuel injection systems for diesel engines in buses and trucks.
- Completed required documentation such as work-completed reports, timesheets and quality assessments via handwritten forms or business system input screens.
- Troubleshot systems, traced problems and diagnosed root causes.
- Identify clients and engage in conversations with them to understand issues related to their trucks.
Restaurant Manager
Taco Cabana
01.2014 - 07.2017
- Carefully interviewed, selected, trained, and supervised staff.
- Developed, implemented, and managed business plans to promote profitable food and beverage sales.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Reconciled cash and credit card transactions to maintain accurate records.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
Education
High School Diploma -
Cypress Ridge High School
7900 N Eldridge Pkwy, Houston, TX 7704107-2015
Skills
- Maintenance and repair
- Overhauling engines
- Inspection procedures
- Fluid adjustments
- ECM reprogramming
- ABS servicing
- Equipment inspection
- Electrical systems
- Air brake systems
- Troubleshooting and diagnosis
- Calibration
- Team collaboration
- Troubleshooting skills
- Staff scheduling
- Proven sales record
- Staff management
- Supervisory skills
- Operations management
Languages
Spanish
Native or Bilingual
Software
Programing
Timeline
Diesel Technician
T&C Diesel Mechanic Services
08.2017 - Current
Restaurant Manager
Taco Cabana
01.2014 - 07.2017
High School Diploma -
Cypress Ridge High School
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