Alejandra Rodezno
Alexandria,VA
Summary
Hardworking server with proven relationship-building and time management skills in fast-paced restaurant environments. Also have experience working with computer and excel. Performed in-depth data analysis using Excel to identify trends and patterns. As well as created various charts and graphs to visualize and comprihend a report. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
2
2
years of professional experience
Work History
Server
Whiskey and Oyster
Alexandria, VA
09.2023 - Current
- Multitasking: Expertly managed simultaneous responsibilities across different positions, efficiently prioritizing tasks and maintaining exceptional attention to detail.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
Server
Don Luis Mexican restaurant
Centreville, VA
08.2022 - 06.2023
- Exercised good judgment and decision-making in escalating concerns and resolving issues.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Responded appropriately to customer complaints, bringing major issues to attention of manager on duty if needed. But if busy and its a concern i can handle, i will take care of it.
- Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
- Adaptability: Demonstrated the ability to quickly learn and excel in new roles, adapting to different work environments and contributing to team success in various capacities.
Education
High School Diploma -
South Lakes High School
Reston, VA06.2023
Some College (No Degree) - General Studies
Northern Virginia Community College
Annandale, VASkills
- Fluent Spearker in Spanish
- Excel
- People Skills
- Performance Improvement
- Sales Techniques
- Item Promotion
- Critical Thinking
- Problem Solution
- Flexible Schedule
Timeline
Server
Whiskey and Oyster
09.2023 - Current
Server
Don Luis Mexican restaurant
08.2022 - 06.2023
High School Diploma -
South Lakes High School
Some College (No Degree) - General Studies
Northern Virginia Community College
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