Francisco X. Sanchez
Dallas,TX
Summary
Logistics professional with solid foundation in managing shipping operations and dispatch. Known for reliability and ability to adapt to changing priorities. Strong focus on teamwork and achieving operational efficiency, ensuring smooth and timely deliveries.
Overview
25
25
years of professional experience
Work History
Sr Shipping Associate Technology
Southwest Airlines
03.2000 - Current
- Collaborated with team members to ensure timely order fulfillment.
- Packaged and labeled products accurately for distribution.
- Assisted staff in shipping processes such as proper handling and storage.
- Collaborated with team members to optimize workflow, resulting in faster order fulfillment.
- Reduced order processing time through effective communication with warehouse staff and prioritizing tasks.
- Ensured timely delivery of packages by efficiently organizing pick-up schedules with carriers.
- Trained new staff on operational protocols and software systems for effective dispatching.
- Oversaw communication between field teams and management, facilitating prompt issue resolution.
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Promoted teamwork among colleagues by proactively assisting others when needed.
- Provided exceptional customer service to callers, remaining empathetic and patient during emergencies.
- Planned, organized, and managed work of subordinate staff to accomplish consistent work within organizational standards.
- Streamlined the dispatch process by organizing resources and routes, optimizing response efforts.
- Maintained high levels of confidentiality and discretion with sensitive information.
- Operated forklifts and pallet jacks to efficiently pull orders from warehouse shelves.
- Coordinated with team members to ensure timely order fulfillment and accurate inventory management.
- Prepared packages for shipment efficiently, minimizing potential damages during transit.
- Pulled orders quickly to maintain demanding productivity goals.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Collaborated with cross-functional teams to develop innovative solutions for complex logistics challenges.
- Supervised a team of warehouse employees, fostering a positive work environment that promoted collaboration and professional growth.
- Delegate daily TASK
- Attend to daily meetings.
- Working with ServiceNow and QuickBase platforms.
- Moved cardboard, plastic ties, and other debris from unboxing to trash.
- Interacted with guests in friendly and knowledgeable way.
Education
GED -
North Dallas High School
Dallas, TX05-1986
Skills
- Warehouse safety
- Loading and unloading
- Workplace cleanliness
- Housekeeping skills
- Package labeling
- Data entry
- Forklift operation
- Shipping procedures
- Quality control
- Shipping coordination
- Time management
- Warehousing operations
- Shipping and receiving
- Effective communication
- Safety procedures
- Task prioritization
- Product knowledge
- Shipping documentation
- Customer service
- Problem-solving
- Teamwork and collaboration
- Multitasking
- Problem-solving abilities
- Reliability
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Sr Shipping Associate Technology
Southwest Airlines
03.2000 - Current
GED -
North Dallas High School
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