Supervisor
Jollibee
Jacksonville, FL
01.2024 - 01.2024
- Created new strategies for improving customer service standards within the organization.
- Established and enforced clear goals to keep employees working collaboratively.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Resolved customer complaints and adjusted policies to meet changing needs.
- Identified needs of customers promptly and efficiently.