Daniel Dingman
Barstow,CA
Summary
Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.
Overview
5
5
years of professional experience
Work History
Sales Associate
Skechers
Barstow, CA
03.2019 - 04.2020
- Operated cash register, collected payments, and provided accurate change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Helped customers find specific products, answered questions and offered product advice.
- Built and maintained relationships with peers and upper management to drive team success.
- Built trusting relationships with customers by making personal connections.
- Answered incoming telephone calls to provide store, products, and services information.
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
- Answered customer questions and responded quickly to problems and complaints in person, on phone and by email.
- Answered customer questions, shared product knowledge and researched pricing and availability.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Worked with fellow sales team members to achieve group targets.
- Interacted with customers to understand particular needs and identify products and services best suited to helping in achieving goals.
- Met with store managers to discuss product needs, accomplish sales goals and facilitate sales growth.
Package Handler
UPS
Barstow, CA
11.2021 - 01.2022
- Assisted in loading delivery trucks with prepared packages.
- Loaded completed orders on pallets according to delivery numbers.
- Resolved conveyor system issues by clearing jams and blockages.
- Alerted purchasing team of shortages or damaged goods identified when unloading trucks.
- Eliminated downtime to maximize revenue by providing top product and material delivery quality control.
- Followed customer instructions about placement of items and special considerations for handling.
Barista
Starbucks, Barista
Barstow, CA
05.2022 - 02.2023
- Collected payments and provided accurate change.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Maintained calm demeanor during high-volume periods and special events.
Laborer
High Desert Support Services
Barstow, CA
04.2023 - 05.2024
- Performed physical activities requiring heavy lifting, walking and standing for long periods of time.
- Completed variety of physical labor tasks.
- Understood and followed oral and written directions.
- Operated and maintained a variety of equipment including hand and power tools.
- Collaborated with team members to complete assigned tasks and meet tight deadlines.
- Performed repetitive assembly tasks with hand and power tools and automated equipment.
- Read plans, instructions or specifications to determine work activities.
- Sorted and placed materials or items on racks, shelves or in bins to keep warehouse organized.
Education
High School Diploma -
Barstow High School
Barstow, CASkills
- Verbal and Written Communication
- Cash Handling
- Flexible Schedule
- Teamwork and Collaboration
- Customer Service
- Display Setup
- Problem-Solving
- Friendly and Outgoing
- Reliable and Punctual
- Cash Register Operation
- Putting Together PC components
- Unassembling PC component
- Manual Dexterity
- Physical Strength and Stamina
- Visual Inspection
Timeline
Laborer
High Desert Support Services
04.2023 - 05.2024
Barista
Starbucks, Barista
05.2022 - 02.2023
Package Handler
UPS
11.2021 - 01.2022
Sales Associate
Skechers
03.2019 - 04.2020
High School Diploma -
Barstow High School