Summary
Overview
Work History
Education
Skills
Timeline
Generic

Franckly Estelin

Asbury

Summary

Accomplished Logistics Coordinator with a proven track record at Amazon, enhancing supply chain efficiency and customer satisfaction through expert logistics analysis and exceptional customer service. Skilled in problem-solving and decision-making, successfully negotiated preferential vendor terms and optimized shipping routes, significantly improving operational efficiency.

Overview

2025
2025
years of professional experience

Work History

Logistics Coordinator

Amazon
  • Tracked orders and notified customers of status or potential delays.
  • Trained new employees on logistics procedures, promoting a consistent approach across the team.
  • Collaborated with sales and customer service teams to address client concerns and expedite orders when necessary.
  • Ensured compliance with industry regulations, reducing the risk of fines or penalties.
  • Coordinated with suppliers to ensure timely delivery of goods, minimizing stockouts.
  • Enhanced supply chain efficiency by optimizing shipping schedules and routes.
  • Developed relationships with key vendors, securing preferential treatment in pricing and terms negotiation.
  • Implemented a warehouse organization system that increased storage capacity and accessibility.
  • Continuously monitored performance metrics, identifying areas for improvement within the logistics process.

Driver, Warehouse Orders

Honda
08.2024 - 12.2024
  • Performed daily vehicle inspections, identifying potential issues before they escalated into costly repairs.
  • Maintained safe driving records by strictly following traffic rules and regulations.
  • Loaded and unloaded trucks using pallet jacks or forklifts when required, ensuring proper handling of items.
  • Provided exceptional customer service at the point of delivery, addressing concerns and answering questions as needed.
  • Enhanced customer satisfaction with timely deliveries and professional communication during pickups and dropoffs.
  • Collaborated with warehouse staff for efficient loading and unloading of cargo, minimizing delays in the supply chain process.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Verified accuracy of all deliveries against order forms.

Education

Collège Espoir Chrétien
Ouanaminthe Haiti
11.2018

Skills

  • Problem-solving
  • Decision-making
  • Logistics analysis
  • Customer service

Timeline

Driver, Warehouse Orders

Honda
08.2024 - 12.2024

Logistics Coordinator

Amazon

Collège Espoir Chrétien
Franckly Estelin