Franco Chumbita
New York,NY
Summary
Information Specialist experienced in managing data for employers and clients and distributing information across organization. Analyzes data, supports security, organizes and classifies, maintains records and contributes to team efforts. Expertise in information technology, technical understanding, documentation, reporting, customer service and process improvement.
Overview
3
3
years of professional experience
Work History
Information Technology Specialist
Warner Brothers Discovery Studios
New York, NY
05.2022 - Current
- Performed daily system monitoring, verifying integrity and availability of hardware, server resources, systems and key processes.
- Used ticketing systems to manage and process support actions and requests.
- Facilitated best user experience through continuous support, training classes, webinars, improvements and communication of system changes.
- Maintained assets inventory, completed inventory reports and escalated inventory discrepancies.
- Completed data entry tasks with accuracy and efficiency.
- Scanned product & serial numbers and saved in database to keep records of essential organizational information.
Server Shift Leader
The Cheesecake Factory
Jersey City, NJ
02.2019 - 05.2022
- Carefully packaged finished products and prepared for shipment.
- Handled table service and other dining room tasks to address shortfalls due to unexpected absences or unusual service volumes.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Cultivated warm relationships with regular customers.
Education
B.S - M.I.S
Rutgers Business School
Associate of Science - Business Administration And Management
Hudson County Community College
Jersey City, NJ06.2019
Skills
- Relevant Courses
- Microsoft Office Suite
- Accuracy and attention to detail
- Digital Archiving
- Microsoft Excel
- CG4 Asset tracking
- Efficient Data Entry
- Merchandise Labeling
- Asset Location
- Equipment Maintenance
Accomplishments
- Organized and Classified Datasets so as to set target variables and features desired by guidelines set forth by professor
- Achieved success in implementing a new inventory and sorting system for customer, allowing for a reduction of 36% reduction of costs in the receiving and storing of goods
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Italian
Elementary
Timeline
Information Technology Specialist
Warner Brothers Discovery Studios
05.2022 - Current
Server Shift Leader
The Cheesecake Factory
02.2019 - 05.2022
B.S - M.I.S
Rutgers Business School
Associate of Science - Business Administration And Management
Hudson County Community College
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