Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Franco Fundichely

Miami,FL

Summary

Dependable and successful at providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.

Overview

3
3
years of professional experience

Work History

Food Runner

Queen Miami
03.2024 - Current
  • Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at restaurant.
  • Maintained speed of service for food orders while minimizing errors and complaints.
  • Collaborated with kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
  • Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
  • Proactively anticipated guests'' needs through attentive observation and prompt assistance when required.

Food Runner

Amara At Paraiso
01.2021 - 06.2023
  • Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
  • Enhanced dining experience by attentively responding to guest requests and providing accurate information about menu items.
  • Assisted servers in attending to guests'' needs, ensuring a smooth service flow during peak hours.
  • Reduced wait times by efficiently transporting completed orders from the kitchen to the appropriate tables.

Server Assistant

Cote Korean Steakhouse
05.2022 - 10.2022
  • Enhanced customer dining experience by promptly clearing tables and efficiently resetting them for new guests.
  • Assisted servers in meeting customers'' needs by refilling drinks, providing condiments, and addressing any concerns.
  • Contributed to a positive team environment by working cooperatively with fellow server assistants and other restaurant staff members.
  • Supported efficient service flow by accurately relaying guest orders to the kitchen staff and promptly delivering completed dishes to tables.

Education

Associate of Arts - Computer Engineering

Miami Dade College
Miami, FL
05.2025

GED -

Miami Dade College
Miami, FL
05.2017

Skills

  • Foodservice
  • Table Bussing
  • Safe Food Handling
  • Menu Memorization
  • Order Verification
  • English and Spanish Fluency
  • Service station maintenance
  • Food Delivery
  • Server Support
  • Flexible Schedule

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Food Runner

Queen Miami
03.2024 - Current

Server Assistant

Cote Korean Steakhouse
05.2022 - 10.2022

Food Runner

Amara At Paraiso
01.2021 - 06.2023

Associate of Arts - Computer Engineering

Miami Dade College

GED -

Miami Dade College

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Franco Fundichely