Overview
Work History
Education
Skills
Certification
Careeraim
Birthday
Birthplace
Sss
Tin
Philhealth
Pagibig
Civilstatus
Father
Mother
Personal Information
References
Fixing things
Timeline
Generic

Franco Pajo

Marikina City,Metro Manila

Overview

16
16
years of professional experience
15
15
years of post-secondary education
1
1
Certification

Work History

VA/Lead Manager

AmplifyMyBusiness LLC
6 2021 - 3 2022
  • Appointment setter, Outbound and Email

Ring Central Account

Acquire Solution
03.2020 - 10.2020
  • Cloud Base Support, Technical Support Representative

Freedom Internet ( AUS/NZ ) Account

Sourcefit Inc.
01.2018 - 11.2019
  • Senior IT Helpdesk / Home based, Supporting Internet Connection, Ticket Escalations, Assisting Building Managers, Handled Chat, Email, Inbound and Outbound calls

Comcast Account

Results Company Q Plaza Cainta
06.2016 - 08.2017
  • Technical Support Tier 2 / Supervisor, Cable and Internet Support, Ticket Escalations, Handled Trainees for TSR account in CEBU City, Handled Chat, Email, Inbound and Outbound calls

Telstra Account

Teletech Cainta
12.2012 - 01.2015
  • Technical Support, Support Escalations, Cable Internet, ADSL, Dial-up connections, and Email issues Support, Anti-virus issue (Telstra Online Security)

Discover Account

Amberbase Solutions Inc.
08.2009 - 08.2010
  • Customer Service, Discover Insurance.Acquisition, Providing Insurance for client Credit Cards, Handled Inbound and Outbound calls

B2B account

OneWorldConnections
07.2008 - 08.2009
  • Customer Service / Lead Gen., Appointment Setter, Publication Magazine (renewing subscriptions), SuperPages.com (providing online bus
  • Ads)

Game Master Support

03.2005 - 08.2005
  • Monitoring Bug issues, Assisting Donations and Shout-out Updates

Education

BS ECE ( 2nd yr. level ) -

New Era University
01.1998 - 04.2002

undefined

Marikina High School
01.1992 - 04.1997

undefined

Malanday Elem. School
01.1986 - 04.1991

Skills

    Creative Problem-Solving

    Tech Savviness

    Fast learner

    Adaptivity

    Handle multiple CRM like Zoho and Salesforce

    Trainable and willing to handle a variety of tasks

    Self-motivated

    Typing speed 30 WPM

Certification

Acquired Leadership Training at Sourcefit Phils. 2019

Careeraim

To be able to enhance and develop future knowledge, skills and abilities in the field of technical and customer service, and to attain a level of competency supporting both corporate and global needs and demand.

Birthday

03/06/79

Birthplace

Makati

Sss

33-4691136-8

Tin

910-466-521

Philhealth

01-050516740-1

Pagibig

121047204021

Civilstatus

Single

Father

Francisco M. Pajo, Instructor

Mother

Imelda P. Pajo, Businesswoman

Personal Information

  • Age: 42
  • Height: 5'5
  • Weight: 130 lbs.
  • Citizenship: Filipino
  • Gender: Male

References

  • Jessie De Penosa, Supervisor Teletech, Telstra Account / Chat Support, 09085819176
  • Ernesto Celis Jr., Senior IT Helpdesk, 09664391755
  • Marlon Ilagan, Supervisor in Results Phils., 09399331707

Fixing things

Like a broken chair, tables and electric fan. I do love fixing things like to add experienced on how to fix them.

Timeline

Ring Central Account

Acquire Solution
03.2020 - 10.2020

Freedom Internet ( AUS/NZ ) Account

Sourcefit Inc.
01.2018 - 11.2019

Comcast Account

Results Company Q Plaza Cainta
06.2016 - 08.2017

Telstra Account

Teletech Cainta
12.2012 - 01.2015

Discover Account

Amberbase Solutions Inc.
08.2009 - 08.2010

B2B account

OneWorldConnections
07.2008 - 08.2009

Game Master Support

03.2005 - 08.2005

BS ECE ( 2nd yr. level ) -

New Era University
01.1998 - 04.2002

undefined

Marikina High School
01.1992 - 04.1997

undefined

Malanday Elem. School
01.1986 - 04.1991

VA/Lead Manager

AmplifyMyBusiness LLC
6 2021 - 3 2022
Acquired Leadership Training at Sourcefit Phils. 2019

Similar Profiles

CREATE PROFILE
Franco Pajo