Franco Perez
Pullman,WA
Summary
As a dedicated Animal Care Technician at Tails a Waggin' Dog & Cat Inn, I excelled in delivering top-notch customer service and maintaining stringent sanitation protocols. My bilingualism enhanced client interactions, while my vigilant monitoring of animal health and safety ensured a high-quality care environment. Achievements include significantly improving enclosure cleanliness and efficiently managing health records, showcasing my hard and soft skills in a dynamic setting.
Overview
2
2
years of professional experience
Work History
Animal Care Technician
Tails a Waggin Dog & Cat Inn
09.2023 - 12.2025
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Greeted customers entering store and responded promptly to customer needs.
- Maintained clean and safe living environments for animals by conducting regular inspections and cleaning enclosures thoroughly.
- Enhanced facility operations by maintaining accurate records of animal health, treatments, and daily activities.
- Administered medications to animals in treatment and documented changes in condition.
- Monitored animal behavior to detect any signs of distress, illness, or injury, taking appropriate action when necessary.
Education
Bachelor of Arts - Business Administration And Management
Washington State University
Pullman, WA05-2028
Skills
- Fluent bilingualism (Spanish)
- Customer service and assistance
- Safety protocols and procedures
- Call Handling & Client Support
- Technical Proficiency (Microsoft Word, Google Docs, Excel, Google Sheets)
- Appointment scheduling
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Animal Care Technician
Tails a Waggin Dog & Cat Inn
09.2023 - 12.2025
Bachelor of Arts - Business Administration And Management
Washington State University