Current interests include Graphic Design, Web Design as well as Digital Art Painting and drawing are a current hobby I'm am actively pursuing learning AI as a whole I'm always looking to learn and broaden my knowledge and skills
Franco Vacatello
Staten Island
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Halftime Report Magazine
Modell's Sporting Goods
New York, NY
01.2012 - 2020
- Created various vector elements
- Designed & organized page layouts
- Cropped & color corrected photos
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
Field Service Tech
World Wide Tech Services
Tewksbury, MA
01.2007 - 01.2012
- Handled service calls for Dell, IBM and Sony
- Provided technical support to end-users, resolving issues efficiently.
- Conducted routine maintenance and troubleshooting on various hardware systems.
- Documented service procedures and maintained accurate records of repairs performed.
- Responded quickly to emergency maintenance requests for timely on-call support.
- Reviewed technical documentation to complete equipment maintenance and repair.
- Increased customer satisfaction by providing prompt and efficient on-site support for technical issues.
- Worked independently from home office
Office Manager
Empire Commercial Services
Staten Island, NY
01.2005 - 01.2006
- Supervised 6-7 employees on all work related areas on daily basis
- Lead and assisted in many projects
- Managed office operations to ensure efficient workflow and adherence to company policies.
- Developed and implemented office procedures, improving overall efficiency by streamlining processes.
- Trained new employees on office protocols and systems, fostering a supportive work environment.
Assistant Sales Manager/Marketing
Atlantic Express Corporate Office
Staten Island, NY
01.1996 - 01.2003
- Created marketing material for sales department
- Handled reservations for charter department
- Trained and Managed new employees
Education
Bachelor of Science - Graphic Design
Full Sail University
Winter Park, FL01.2014
CompTIA A+ Certified Professional IT Specialist - A+ Training, NET+ Training
American Computer Training
Staten Island, NY01.2007
Skills
- Graphic Design
- Web Design
- Creative Design
- Photoshop
- Illustrator
- InDesign
- After Effects
- IT Troubleshooting
- MS Office (Word, Power Point, Excel)
- Dreamweaver (HTML, CSS)
- Word Press
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
Certification
- CompTIA A+ Training - 2006-2007
Interests
Timeline
Halftime Report Magazine
Modell's Sporting Goods
01.2012 - 2020
Field Service Tech
World Wide Tech Services
01.2007 - 01.2012
Office Manager
Empire Commercial Services
01.2005 - 01.2006
Assistant Sales Manager/Marketing
Atlantic Express Corporate Office
01.1996 - 01.2003
CompTIA A+ Certified Professional IT Specialist - A+ Training, NET+ Training
American Computer Training
Bachelor of Science - Graphic Design
Full Sail University