Python
Derek Monford
Software Developer
Cincinnati,OH
Summary
Detail-oriented, organized, and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Report Specialist
The IMA Group
2023.03 - 2024.09
- Assisted in the development of internal guidelines and best practices for report writing to maintain consistency across all departments.
- Collaborated with cross-functional teams to gather relevant information for comprehensive reporting.
- Ensured compliance with company policies and relevant regulations throughout the entire reporting process.
- Conducted regular reviews of existing reports, identifying opportunities for enhancements or updates as needed.
Services Auditor
Macy’s
1 2019 - 2023.03
- Performed observations and evaluated supporting documents to supplement audit findings.
- Handle fraud claims and resolving claim in timely manner.
- Maintained confidentiality, handling sensitive information discreetly throughout all stages of the audit process.
- Understanding basic principles of credit card billing including interest & promo plans.
Case Manager
Eversana
2016.01 - 1 2019
- Improved client satisfaction by efficiently addressing concerns or grievances in a timely manner.
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
- Enhanced communication between clients and providers through consistent follow-ups and progress updates.
- Coordinated with healthcare providers to ensure clients had access to necessary medical services, enhancing their overall well-being.
Education
Associates Degree - Graphic Design
Bradford School
Skills
MS Office Suite
Decision Making skills
Graphic Design
CPT Coding
Problem-Solving
Decision-Making
HIPAA
Adobe Acrobat
Web Developer
Computer Proficiency
Critical Thinking
Customer Service
Software
Certification
Cloud Computing Core Training - 1 month
Timeline
Report Specialist
The IMA Group
2023.03 - 2024.09
Case Manager
Eversana
2016.01 - 1 2019
Services Auditor
Macy’s
1 2019 - 2023.03
Associates Degree - Graphic Design
Bradford School
Cloud Computing Core Training - 1 month
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