Daniela Guzman Vidrio
SACRAMENTO,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
9
9
years of professional experience
Work History
Report Specialist
Bell, McAndrews & Hiltachk
08.2022 - Current
- Created templates for commonly used reports, expediting report preparation processes while maintaining high-quality standards.
- Actively participated in meetings with clients or stakeholders, presenting findings effectively through clear communication techniques.
- Managed multiple concurrent projects ensuring timely completion without compromising on quality or accuracy.
- Developed customized reports for various stakeholders, addressing unique requirements and needs.
- Ensured compliance with company policies and relevant regulations throughout the entire reporting process.
Beertender
Urban Roots Brewery And Smokehouse
02.2022 - 09.2022
- Engaged customers through product knowledge sharing, sparking interest in new offerings.
- Maintained a clean and organized bar environment for improved customer experience.
- Demonstrated adaptability during high volume periods, maintaining composure under pressure.
- Developed rapport with customers, fostering a friendly and loyal clientele base.
- Facilitated teamwork among colleagues through effective communication strategies.
- Ensured timely completion of opening or closing tasks based on assigned shifts.
Sales Clerk
Trader Joe's
09.2021 - 03.2022
- Developed strong relationships with customers, driving repeat business and loyalty.
- Maintained a clean, organized sales floor to promote a pleasant shopping experience for customers.
- Collaborated with team members to achieve store sales targets and improve overall performance.
- Boosted sales by effectively promoting products and engaging with customers.
- Efficiently restocked shelves during shifts, keeping merchandise levels consistent for seamless shopping experiences across all departments within the store.
Service Writer
Collicutt Energy Services
09.2020 - 09.2021
- Responded to customer calls and emails to answer questions about products and services.
- Increased repeat business with exceptional customer service skills and follow-up calls to ensure satisfaction.
- Reduced wait times for customers by effectively managing appointment schedules and coordinating with technicians.
- Improved customer satisfaction by providing timely and accurate service estimates.
- Produced accurate customer estimates and clearly articulated charges to customers to minimize complaints.
- Worked effectively with repair staff and parts providers, staying current on availability and service processes.
Person in Charge
Nugget Market Inc.
08.2015 - 08.2020
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Improved overall team performance by implementing efficient management strategies and providing clear guidance.
Education
In Progress - Criminal Justice
Sacramento State University
Sacramento, CA05.2025
Associate in Administration of Justice - Criminal Justice
American River College
Sacramento, CA12.2020
Skills
- Microsoft Excel
- Adobe Acrobat
- Spreadsheet Management
- Microsoft Office
- Data Collection
- Research methods
- Client Retention
- NetFile
- Timeslips
- Quickbooks
Timeline
Report Specialist
Bell, McAndrews & Hiltachk
08.2022 - Current
Beertender
Urban Roots Brewery And Smokehouse
02.2022 - 09.2022
Sales Clerk
Trader Joe's
09.2021 - 03.2022
Service Writer
Collicutt Energy Services
09.2020 - 09.2021
Person in Charge
Nugget Market Inc.
08.2015 - 08.2020
In Progress - Criminal Justice
Sacramento State University
Associate in Administration of Justice - Criminal Justice
American River College