Summary
Overview
Work History
Education
Skills
Timeline
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Francois Perres

Teaneck,NJ

Summary

Passionate professional with commitment to supporting clients in all aspects of cases. Excellent communication and relationship building skills with diverse audiences. Friendly and engaging with strong team collaboration abilities.

Overview

20
20
years of professional experience
1994
1994
years of post-secondary education

Work History

Patient Experience Advocate

New York Hotel Trades Council
New York, New York
08.2004 - 01.2025

Recieved prescriptions request and assisted in the preparation of the patient prescriptions. Interacted with patients; answered prescription-related questions; educated patients on the medications. Managed Pharmacy inventory;ordered/restocked medication and removed expired medications; ensured proper storage of the medications. Trained new Pharmacy staff on ScrptPro system and on department procedures. Maintained daily accounting log of pharmacy cash flow and credit card transactions. Ensured that cash registers had appropriate amount of cash daily. Contacted health-care providers and other pharmacists to confirm prescriptions details,transfers of other medication and inventory. Worked in Patient Services Department and managed referrals for patients having procedures and treatment plans off-site. Contacted off-site providers and arranged schedules for procedures/treatment that were mutually convenient for patients and providers. Confirmed insurance coverage and obtained

pre-authorization for procedures/treatment.

Worked in Health Information Management Department and managed medical records.

Ensured that medical records were organized,accurate and complete. Maintained and updated electronic medical records(EMR). Created digital copies of paperwork and stored electronic records. Safeguarded patient records and complied by Hipaa standards. Responded to request for medical records and processed letter/reports.

Education

Union Hill Highschool
Union City, NJ

Skills

  • New York Department of State Security Guard License
  • New Jersey SORA Security Officer
  • FDNY F04,F03 Certified

Timeline

Patient Experience Advocate

New York Hotel Trades Council
08.2004 - 01.2025

Union Hill Highschool