Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Francoise J Diouf

Chicago,IL

Summary

Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Volunteer

The National Kidney Foundation Of Illinois NKFI
10.2023 - 10.2023
  • Assisted with special events and programs.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Used strong interpersonal communication skills to convey information to others.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Tracked collected specimens by initialing, dating, and noting times of collection.
  • Performed testing and quality control using approved laboratory procedures and instrumentation.
  • Monitored testing procedures to meet criteria and maintain quality control.

Volunteer

Young Hearts For Life
09.2023 - 09.2023
  • Administered testing with electrocardiogram for patients experiencing events and as screening tool.
  • Recorded inspection and test results on data sheets.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Completed EKGs and other tests based on patient presentation in office.

Hospitality Aid

ProMedica
01.2023 - 03.2023
  • Assisted patients with basic needs such as providing water and food, alerting the nursing staff of medication needs
  • Removed soiled clothing items from rooms and brought to laundry room
  • Supported Certified Nursing Assistants in daily activities
  • Maintained clean rooms for patients by making the beds, wiped down surfaces, remove hazardous waste
  • Welcomed guests to facility, addressed complaints and found solutions to problems.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.

Warehouse Packer

Amazon
02.2022 - 10.2022
  • Met and exceeded productivity goals, usually at least 65 packages scanned per hour
  • Operated equipment such as taping and dunnage machines correctly
  • Secured items with dunnage to protect them from damage during shipping
  • Used a handheld tape gun to seal boxes before they were shipped
  • Folded and unfolded boxes in preparation for placing items inside before packing
  • Used safe lifting procedures to handle bulky and heavy items
  • Applied labels to packaged items in preparation for outbound shipping

Waitress

Yassa African Restaurant
07.2020 - 01.2022
  • Greeted, seated, and escorted guests
  • Provided menu recommendations and additional information
  • Up-sell additional products when appropriate
  • Took orders using software, order slips, or by memorization
  • Communicated order details to the kitchen staff
  • Delivered food and beverages in a timely fashion
  • Delivered checks and collect bill payments
  • Cleaned and maintained the appearance of tables and tableware
  • Provided exceptional customer experience

Line Cook

Hilton Double Tree
05.2019 - 06.2020
  • Prepared food items in accordance with recipes and established standards in the hotel's continuing effort to deliver outstanding service and financial profitability
  • Maintained cleanliness and comply with food sanitation standards at all times
  • Managed guest orders in a friendly, timely and efficient manner
  • Ensured knowledge of menu and all food products
  • Stocked and maintained designated food station
  • Visually inspected all food sent from the kitchen
  • Practiced correct food handling and food storage procedures according to federal, state, local and company regulations
  • Prepared requisitions for supplies and food items, as needed
  • Prepared food items according to designated recipes and quality standards

Education

Medical Assistant Training

High School Equivalency Certificate

Moraine Valley Community College

Medical Assistant

Tukiendorf Training Institute
Chicago, IL
06.2024

Phlebotomy Technician Training

Tukiendorf Training Institute
11.2023

Skills

  • Patient Scheduling
  • Medical Terminology
  • Patient Flow Management
  • Phlebotomy
  • Patient-Focused Care
  • Data Entry
  • Patient Relations
  • Medical Terminology Knowledge
  • Vital Signs Monitoring
  • CPR Certification
  • Electronic Charting

Certification

  • National Healthcare Association (NHA), Certified Phlebotomy Technician (CPT), 11/2023
  • Centers for Medicare and Medicaid Services, CMS Targeted COVID-19 Training for Frontline Nursing Home Staff, 02/2022
  • American Heart Association, Basic Life Support Training, Month, Year

Languages

Fluent in French
Beginner Spanish

Timeline

Volunteer

The National Kidney Foundation Of Illinois NKFI
10.2023 - 10.2023

Volunteer

Young Hearts For Life
09.2023 - 09.2023

Hospitality Aid

ProMedica
01.2023 - 03.2023

Warehouse Packer

Amazon
02.2022 - 10.2022

Waitress

Yassa African Restaurant
07.2020 - 01.2022

Line Cook

Hilton Double Tree
05.2019 - 06.2020

Medical Assistant Training

High School Equivalency Certificate

Moraine Valley Community College

Medical Assistant

Tukiendorf Training Institute

Phlebotomy Technician Training

Tukiendorf Training Institute

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Francoise J Diouf