Francys Bravo
Charlotte,NC
Summary
Dedicated invoicing specialist known for exceptional attention to detail and effective team collaboration. Successfully streamlined administrative processes to reduce turnaround times, ensuring compliance with international regulations and enhancing overall operational performance.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Invoicing Administrator I
Park Place Technologies, LLC
Charlotte, NC
03.2021 - 05.2026
- Streamlined administrative processes to enhance operational efficiency and reduce turnaround times.
- Managed scheduling and coordination of meetings, ensuring optimal resource allocation and time management.
- Developed and maintained filing systems for improved document retrieval and organization.
- Led cross-departmental communication initiatives to foster collaboration and information sharing.
- Mentored junior staff in administrative functions, promoting skill development and professional growth within the team.
- Directly manage end-to-end invoicing and billing operations for business entities in India and Brazil (LATAM), ensuring 100% compliance with local tax regulations and international contract terms.
- Oversee complex billing schedules and asset location tracking to ensure accuracy across multi-regional accounts.
Billing Specialist
Curvature
Charlotte, NC
09.2018 - 03.2021
- Processed high volumes of invoices and T&M, ensuring accuracy and compliance with company policies.
- Developed and maintained detailed documentation of billing processes for improved operational consistency.
- Collaborated with cross-functional teams to resolve billing discrepancies and improve customer satisfaction.
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
- Worked with multiple departments to check proper billing information.
- Assisted colleagues in resolving complex billing issues, promoting teamwork and knowledge sharing within the department.
Ticket Operations
Miami Marlins
Miami, FL
02.2018 - 07.2018
- Created an exceptional guest experience with outstanding actions and attitude.
- Sold individual game day tickets at the Ticket Office and distributed will-call tickets.
- Served as greeter outside the Ticket Office with courtesy, safety, information and efficiency.
- Responsible for assigned currency bag and keeping records of cash and credit card transactions for an accurate balance of cash drawer.
Café Entrepreneur
Lucy's Cafe
Hialeah, FL
03.2016 - 12.2017
- Developed and implemented seasonal menu offerings based on customer preferences and market trends.
- Managed daily operations, ensuring efficient workflow and high-quality service delivery.
- Trained and mentored staff in customer service excellence and operational standards.
- Analyzed sales data to identify growth opportunities and optimize inventory management.
- Led marketing initiatives that increased foot traffic through community engagement events.
Education
Bachelor of Science - Business Administration And Management
DeVry University
Charlotte06-2020
Skills
- Customer service
- Data entry
- Attention to detail
- Recordkeeping and file management
- MS office
- Documentation and reporting
- Team building and leadership
- Team collaboration
Certification
- Certified Google AI Essentials
Languages
Spanish
Native or Bilingual
Timeline
Invoicing Administrator I
Park Place Technologies, LLC
03.2021 - 05.2026
Billing Specialist
Curvature
09.2018 - 03.2021
Ticket Operations
Miami Marlins
02.2018 - 07.2018
Café Entrepreneur
Lucy's Cafe
03.2016 - 12.2017
Bachelor of Science - Business Administration And Management
DeVry University