FRANK BARTALONE III
Madison,WI
Summary
Knowledgeable District Manager with robust background in district sales leadership. Successfully led sales teams to exceed targets while fostering strong client relationships and market penetration. Demonstrated expertise in strategic planning and team development.
Overview
20
20
years of professional experience
Work History
Agent Development Manager
US Cellular Wireless
07.2023 - Current
- Acted as liaison between Agent Owners and corporate US Cellular
- Developed strategic partnerships to enhance market reach and drive revenue growth.
- Led cross-functional teams in identifying new business opportunities and optimizing client engagement strategies.
- Implemented process improvements resulting in streamlined operations and increased efficiency across departments.
- Established key performance indicators to track progress against strategic goals, driving accountability within the team.
- Increased client base by identifying new business opportunities and cultivating strong relationships with key decision makers.
- Enhanced the company''s profitability by identifying and eliminating inefficiencies in existing business processes.
- Consistently met or exceeded monthly quotas through diligent prospecting efforts, relentless follow-up activities, and expert negotiation skills.
- Improved sales team performance with targeted training programs focused on advanced sales techniques and product knowledge.
- Negotiated favorable terms in partnership agreements, ensuring long-term profitability and stability.
Retail Area Sales Manager
US Cellular Wireless
01.2017 - 07.2023
- Spearheaded regional sales leadership for 10 Sales Managers with 50+ associates in 10 company-owned retail stores across Wisconsin representing $40+ million dollars annually in reoccurring revenue; strategic sales planning, HR, training and development, curriculum development, fiscal planning/budgeting, predictive analytics, new business development, CRM, PR/media, marketing, channel strategies, collaborative relationship building, and financial modeling.
- Led additional retail stores in the Milwaukee marketplace; staffing, leadership, store operations, business development, associate engagement and culture, communications, and launched the 5G HSI pilot program.
- Exceeded consistent yearly sales and profitability quotas of 105%+ annually.
- Cross functionally collaborated in the development of a new management curriculum by re-imagining and reinventing traditional classroom training into virtual training; onboarded sales leaders and drove bench strength.
- Ignited CRM levels to drive customer engagement and consumer brand loyalty; recognized as a national top sales performer.
- Promoted 5+ Sales Managers as a function of mentoring high-potential leaders through leading and influencing, improving employee satisfaction, and dramatically reducing global area turnover.
- Authored and conceptualized all training and development for multiple staff members as well as administering all annual performance reviews.
- Brand Champion; Orchestrated training and leadership sales seminars as well as local events to propel brand strength.
Retail Store Manager
US Cellular Wireless
01.2011 - 01.2017
- Piloted retail store leadership; strategic planning, sales, inventory, marketing initiatives, HR, fiscal budgets, payroll, marketing, CRM; targeting consumers as well as small to midsize business sectors.
- Fueled massive sales growth of 47.1% from $3.4 million dollars to $5 million dollars.
- Exceeded new customer growth by 250%+ yearly.
- Hired, coached, trained, and mentored team members; delivered annual performance appraisals and IDPs.
Retail Sales Manager
US Cellular Wireless
08.2009 - 01.2011
- Led strategic sales enablement, leadership development, performance improvement, retail operations, and customer engagement.
- Transformed associate and leader behavior through the assessment of associate behavior and key performance indicators in the field; drove process improvements and sales development opportunities, and optimized customer insights to improve sales results, the customer experience, and engagement.
- Attained the highest team score in the Chicago Market at 94% and an individual score of 96%.
- Propelled sales by 35% at Forest Park location, 30% at the Broadview location, and 107% for the fiscal year.
- Ignited device insurance attach rate by 55% and accessory attach rate by 59%.
- Exceeded training expectations - coached and mentored 3 team members through the leadership development program; facilitated and guided multiple store managers to deliver over 100% of their annual performance quotas.
Unit Collection Manager
Arrow Financial Services
01.2005 - 07.2009
- Orchestrated leadership for 25+ team members in collections; operations, HR, training and development, strategic planning, compliance, KPI dashboards, project management, performance management, and operations meetings.
- Surpassed expectations increasing year-end collections by over $1 million dollars.
Education
Master of Arts - Organizational Management, Specialization: Organizational Leadership
The University of Arizona Global Campus
09-2022
Bachelor of Arts - Organizational Leadership
Benedictine University
Skills
- Strategic Sales
- Critical Thinking / Problem Solving
- Training / Development / Mentorship
- Cross-Functional Team Leadership
- Strategic Planning, Forecasting & Analysis
- Change Management / Change Agent
- Leadership Development
- Collaborative Innovation
- Collaborative Relationship Building
- Inclusive Leadership
- Operational Excellence
- Goal-oriented mindset
Awards
Pinnacle Award Winner - Area Sales Manager - #1 in Sales Results for the entire company., Dynamic Excellence Area Sales Manager Award, 2X Dynamic Excellence Store Manager Award, 2X Leadership Excellence Award Unit, Arrow Financial Collection Manager of the Quarter
Timeline
Agent Development Manager
US Cellular Wireless
07.2023 - Current
Retail Area Sales Manager
US Cellular Wireless
01.2017 - 07.2023
Retail Store Manager
US Cellular Wireless
01.2011 - 01.2017
Retail Sales Manager
US Cellular Wireless
08.2009 - 01.2011
Unit Collection Manager
Arrow Financial Services
01.2005 - 07.2009
Master of Arts - Organizational Management, Specialization: Organizational Leadership
The University of Arizona Global Campus
Bachelor of Arts - Organizational Leadership
Benedictine University
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