Frank Bernard
San Diego,CA
Summary
Experienced operations and team leader with over 15 years of supervisory, security, logistics, and customer service experience. Proven ability to manage teams, increase sales performance, maintain safety standards, and ensure operational efficiency. Strong background in high-volume environments including entertainment venues, retail, warehouse operations.
Overview
2
2
years of professional experience
Work History
Assistant Supervisor
SeaWorld Parks & Entertainment, Inc.
San Diego, CA
06.2024 - Current
Facilitated daily operations for vending managers to enhance service efficiency.
Oversaw ambassador schedules to guarantee timely breaks and compliance with safety standards.
Monitored and replenished stock at various vending locations, guaranteeing full functionality and customer accessibility.
Evaluated and modified staffing allocations to maintain operational service excellence.
Achieved promotion within four months of hire, demonstrating exceptional performance and commitment.
Skills
Team Leadership & Supervision
Operations Management
Safety & Security Procedures
Forklift Operation
Inventory and Stock Management
Customer Service
Conflict Resolutions
Time Management
Timeline
Assistant Supervisor
SeaWorld Parks & Entertainment, Inc.
06.2024 - Current