Versatile Managing Director with proven abilities across all levels of organizational management. Talented in developing partnerships, overseeing personnel and developing tactical plans to meet strategic goals. Proven leader with significant background in all FOH and BOH operations.
Overview
12
12
years of professional experience
Work History
Director of Operations
Liuzza's Restaurant & Bar, Inc.
New Orleans, LA
09.2011 - 03.2023
Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Mentored and coached team members to foster productive and engaging work environment. 24 employees at a time
Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Raised property accuracy and accountability by creating new automated tracking method.
Defined, implemented, and revised operational policies and guidelines.
Developed systems and procedures to improve operational quality and team efficiency.
Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
Oversaw day-to-day production activities in accordance with business objectives.
Education
High School Diploma -
Riverdale High School
Riverdale, GA
06.1991
Skills
Resource Allocation
Financial Controls Implementation
Cost Control
Accounts Payable and Accounts Receivable
Overseeing Events
Constructive Feedback
Policy Development and Enforcement
Paid Searches
Operational Efficiency and Safety
Business Management
Crisis Communications
Operational Leadership
Quality Assurance
Payroll Administration and Timekeeping
Accomplishments
Collaborated with team of 24 in the development of The Food Paradise TV show, SEC Network TV show and working NCIS New Orleans TV show.