Spearheaded an omni-channel strategy that propelled a monthly growth rate of 80%, adding $180K in top-line revenue.
Engineered a reduction in server downtime to 0%, leveraging optimization of ecommerce integrations, enhancing inventory management, and achieving an estimated annual saving of $50K in operational costs.
Streamlined inventory management, boosting annual sales by $100K through enhanced product availability and customer satisfaction.
Revamped server configurations to achieve 100% uptime, directly contributing to a $200K annual increase in sales revenue by improving system efficiency and inventory capabilities.
Patient Care Coordinator
Goodloe Dental
Canton, MS
06.2019 - 08.2024
Served as a pivotal communication link between healthcare providers and non-English speaking patients, improving patient understanding and comfort by 94%, as measured by patient satisfaction surveys
Supported advanced dental procedures by assisting with digital X-ray imaging, emphasizing patient comfort and safety. Contributed to the adoption of digital radiography techniques, improving procedural efficiency and patient experience.
Managed and digitized 1,000+ patient records, increasing retrieval efficiency by 30% and ensuring compliance with healthcare privacy standards.
Education
Bachelor of Science - Computer Engineering
Mississippi State University
Starkville, MS
05-2024
Projects
Electric Bike Conversion Kit Development(Software Engineer / Project Lead) 08/2023 - 04/2024
Spearheaded a multidisciplinary team of 5 through the end-to-end development of the E-Zoom hybrid e-bike conversion kit, from initial concept to prototype and market launch.
Championed the software development lifecycle, employing Agile methodologies to design, test, and iterate features, resulting in a product that enhances e-bike utility with up to 20 mph speeds and a 45-mile battery life.
Successfully navigated the product through critical stages, including market research, user experience design, and stakeholder presentations, culminating in a market-ready prototype within an 8-month period.
Leveraged data analytics and user feedback to refine product strategy, achieving a 35% increase in project visibility and user engagement through targeted marketing and social media campaigns.
Cultivated a deep understanding of customer needs and competitive landscape, applying this insight to drive the product's unique value proposition and feature prioritization
Scientific Calculator Dissection and Reverse Engineering 01/2023-05/2023
Led a detailed dissection and reverse engineering of a scientific calculator, focusing on understanding its core functionalities and the integration of hardware components with software logic.
Utilized circuit analysis and schematic design software, alongside the TI-Connect CE App Editor, to deconstruct and analyze the calculator's main board, achieving a comprehensive understanding of its button mapping and microcontroller logic.
Applied in-depth knowledge of TI-Basics programming language to reverse-engineer the computational operations, enhancing the calculator's efficiency and user interface.
Documented and presented findings, offering insights into potential design improvements and innovations in calculator technology