Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Frank Carlin

Denver,CO

Summary

Highly motivated to seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level job as a Route Service Sales Representative position. Ready to help team achieve company goals to build and maintain long term repeat customers

Overview

8
8
years of professional experience

Work History

Server

Beau Jo's Evergreen
07.2023 - Current
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.

Server

IHOP
05.2021 - 07.2023


  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Served food and beverages promptly with focused attention to customer needs.
  • Cultivated warm relationships with regular customers.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.

Driver

Pizza Hut
04.2020 - 05.2021
  • Must possess the ability to deliver pizza in a timely manner, be friendly with customers, box pizza as well as use the frying station
  • Must maintain a clean work area and answer the phones and take orders in a timely manner
  • Attend to the front counter to ensure speedy service to all customers who walk in.

Volvo service porter

McDonald Automotive
08.2018 - 03.2020
  • Clean shop, park and wash customer cars, hand wash cars, detail clean the loaner cars while customer cars were being worked on.

Supervisor

Meridian Environmental
08.2017 - 08.2018
  • Be able to be knowledgeable about the risks of asbestos exposure, the removal process of asbestos waste, and respiratory protection
  • I had to be knowledgeable about the process of setting up the negative air machines, setting up the shower, determine whether the job was a secondary containment or a full containment, setting up critical barriers, and fit test the respiratory gear on my colleagues
  • Be able to conduct the job from set up to demolition, from demo to cleaning, from cleaning to air test, and from passing the air test to tear down.

Home Remodeling Assistant

Crow Valley Construction
01.2016 - 08.2017
  • Improved client satisfaction by providing exceptional home remodeling assistance and maintaining clear communication throughout the project.
  • Assisted in completing remodeling projects on time and within budget by efficiently managing materials, schedules, and collaborating with team members.
  • Enhanced overall project quality by meticulously following design plans and paying close attention to detail during the execution of tasks.
  • Contributed to a safe work environment by adhering to workplace safety guidelines and promptly addressing potential hazards.
  • Promoted positive client relationships through timely updates on progress, addressing concerns, and ensuring their vision was accurately brought to life.
  • Enhanced customer trust in our services by conducting thorough post-project walkthroughs with clients to ensure complete satisfaction with the final result.
  • Maximized client satisfaction through professional demeanor and consistent delivery of high-quality workmanship in all assigned tasks.

Education

COLUMBINE HIGH SCHOOL
Littleton, CO
01.2013

Skills

  • Over a year of volunteer experience working with various populations
  • Ability to analyze, discuss, detect, observe and solve difficult problems
  • Passionate interest in working with people and helping others
  • Ability to develop healthy professional relationships with co-workers and staff
  • Possess effective communication skills as well as the ability to handle pressure and work independently
  • Guest Engagement
  • Suggestive Selling
  • Sales Expertise
  • Upselling Techniques
  • Strong Work Ethic
  • Interpersonal Skills
  • Effective Communication

References

  • Kristine (Beau Jo's Manager), (720)692-5822
  • Shannon (IHOP Manager), (720)312-8121
  • Diana Morgan (personal reference), (720)940-9012

Timeline

Server

Beau Jo's Evergreen
07.2023 - Current

Server

IHOP
05.2021 - 07.2023

Driver

Pizza Hut
04.2020 - 05.2021

Volvo service porter

McDonald Automotive
08.2018 - 03.2020

Supervisor

Meridian Environmental
08.2017 - 08.2018

Home Remodeling Assistant

Crow Valley Construction
01.2016 - 08.2017

COLUMBINE HIGH SCHOOL

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Frank Carlin