Summary
Work History
Education
Skills
Professional Skills
Timeline
Generic

Frank Cruz

Marysville,WA

Summary

Dedicated Floor Technician specializing in floor maintenance, equipment operation, and safety compliance. Expert in performing cleaning services for diverse environments, using advanced techniques to enhance cleanliness and customer satisfaction. Proven ability to increase operational efficiency by 25% through skilled machinery operation and preventive maintenance. Committed to maintaining zero-incident safety record and implementing effective training programs to boost workplace safety and compliance standards.

Work History

Floor Technician

Everett Community College
Everett, WA
05.2012 - Present
  • Quietly waxed, buffed and vacuumed floors in [Type] organization.
  • Ensured proper mixing and disposal of cleaning chemicals, adhering to health and safety standards.
  • Enhanced appearance and longevity of flooring materials with specialized cleaning techniques and products.
  • Exceeded client expectations with thorough attention to detail in all aspects of floor care services provided.
  • Operated industrial cleaning equipment efficiently, covering large areas in minimal time for optimal productivity.
  • Ensured proper disposal of waste materials after cleaning jobs were completed, adhering to environmental regulations and company policies.
  • Communicated regularly with supervisors regarding progress updates on specific projects or any issues encountered during the course of work.
  • Reduced slip and fall incidents by implementing rigorous floor cleaning and maintenance protocols.
  • Maintained inventory of cleaning supplies and equipment, ensuring availability of necessary resources for tasks.
  • Trained new staff on use of floor cleaning equipment and safety procedures, enhancing team efficiency and safety awareness.
  • Prioritized tasks effectively based on urgency and importance, optimizing productivity during work shifts.

Uniformed officer/lead

Pacific Security
Everett, WA
10.2010 - 03.2012
  • Established effective relationships with key stakeholders both internally and externally for increased collaboration opportunities.
  • Implemented process improvements that streamlined workflows, reducing redundancies and increasing operational efficiency.
  • Mentored junior staff members, helping them develop their skills and advance in their careers.
  • Maintained strict adherence to industry regulations, minimizing risk exposure for the organization.
  • Coordinated operations with other emergency service groups.
  • Streamlined report writing processes, allowing for quicker turnover and more accurate record-keeping.
  • Established protocols for handling sensitive information, ensuring confidentiality and compliance with legal standards.
  • Enhanced officer safety with introduction of new protective gear and safety protocols.
  • Increased awareness and preparedness for potential threats by developing comprehensive training materials for new recruits.
  • Coordinated with multiple agencies to streamline operations, enhancing overall response times during emergencies.
  • Ensured compliance with national and local laws through regular policy reviews and updates.

Maintenance Crew Member

Walmart
Marysville, WA
05.2008 - 08.2011
  • Enhanced safety in the workplace by addressing potential hazards and maintaining a clean work environment.
  • Followed safety precautions to avoid personal injury and provide safe work environment.
  • Improved equipment efficiency by conducting regular preventive maintenance and repairs.
  • Used problem-solving skills to alleviate issues efficiently with minimal supervision.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Provided facility inspection and maintenance to achieve superior levels of cleanliness and upkeep.
  • Ensured compliance with industry standards and regulations through meticulous attention to detail in all aspects of maintenance work.
  • Fostered a positive work environment by providing training and guidance for junior crew members as needed.
  • Collaborated with other departments to address cross-functional maintenance needs effectively.
  • Followed routine maintenance checklist.
  • Oversaw use and maintenance of machines such as lights and fans and plumbing, hydraulic, electrical and pneumatic systems.
  • Maintained optimal equipment performance with regular inspections, adjustments, and replacements as needed.

Education

No Degree - Home Health Care

Sunrise Services Caregiver Training
Everett, WA
07.2016 - 10.2016

Certified Floor Care Technician -

Institute of Inspection, Cleaning and Restoration Certification

Skills

  • Grout restoration
  • Flooring Installation
  • Tread installation
  • Floor Care Equipment Operation
  • Team Collaboration
  • Organizational abilities
  • Communication abilities
  • Problem-solving capabilities

Professional Skills

Floor Maintenance

  • Performed routine and deep cleaning services for over 100,000 square feet of commercial and residential floors, ensuring spotless and germ-free environments.
  • Implemented advanced cleaning techniques from Certified Floor Care Technician training, reducing cleaning time by 20% while increasing customer satisfaction ratings by 15%.
  • Regularly assessed flooring conditions and maintenance needs, leading to 30% reduction in flooring material replacement costs through timely interventions.

Equipment Operation

  • Operated and maintained industry-standard floor care machinery such as buffers, scrubbers, and extractors, achieving 25% increase in operational efficiency.
  • Trained new staff on proper equipment usage, reducing machine downtime by 15% and extending equipment lifespan through correct handling.
  • Conducted regular inspections and preventive maintenance of floor care equipment, minimizing repair costs by 20% and ensuring seamless daily operations.

Safety Compliance

  • Adhered strictly to safety protocols and hazardous material handling procedures, maintaining zero-incident safety record over three years.
  • Educated team members on OSHA safety regulations and floor care safety standards, resulting in 40% reduction in workplace accidents.
  • Developed and implemented comprehensive safety training program that improved overall safety compliance by 30%.

Timeline

No Degree - Home Health Care

Sunrise Services Caregiver Training
07.2016 - 10.2016

Floor Technician

Everett Community College
05.2012 - Present

Uniformed officer/lead

Pacific Security
10.2010 - 03.2012

Maintenance Crew Member

Walmart
05.2008 - 08.2011

Certified Floor Care Technician -

Institute of Inspection, Cleaning and Restoration Certification

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Frank Cruz