Summary
Work History
Education
Skills
Timeline
Generic

Frank Cruz Alvarez

Oakboro,NC

Summary

Dynamic operations leader with a proven track record at Joe Maus Auto, excelling in team building and innovative solutions. Spearheaded market expansion and enhanced productivity through strategic initiatives. Skilled in operations management and business development, consistently achieving growth while fostering a culture of engagement and continuous improvement.

Work History

VP of Operations

Joe Maus Auto
  • Managed large-scale projects, ensuring timely completion within budget constraints.
  • Evaluated existing workflows to identify inefficiencies and propose innovative solutions that enhance productivity across the organization.
  • Delivered exceptional results in market expansion efforts by identifying new territories, analyzing potential opportunities, and establishing a strong local presence.
  • Led organizational restructuring initiatives to improve overall efficiency, streamline reporting lines, and eliminate redundancies while maintaining high employee morale and engagement levels.
  • Fostered a culture of continuous improvement within the organization by implementing best practices in operations management and providing ongoing training for staff members.

General Sales Manager

Johnson Volvo
  • Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Implemented effective pricing strategies that balanced profit margins while remaining competitive in the marketplace.
  • Achieved sales targets consistently by closely monitoring sales performance and adjusting strategies as needed.

General Manager

Joe Maus Ford
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.

General Sales Manager

Keffer Automotive

Education

Associate In Arts - Political Science

Florida International University
Miami, FL
06.1986

Skills

  • Team building and motivation
  • Operations management
  • Organizational development
  • Production scheduling
  • Business development

Timeline

VP of Operations

Joe Maus Auto

General Sales Manager

Johnson Volvo

General Manager

Joe Maus Ford

General Sales Manager

Keffer Automotive

Associate In Arts - Political Science

Florida International University